80) Tracy is frequently absent from work and almost always late, so her manager has decided to
fire her. Which of the following grounds for dismissal will her manager most likely use?
A) misconduct
B) insubordination
C) unsatisfactory performance
D) lack of qualifications for the job
AACSB: Application of knowledge
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Application
81) Dismissal based on unsatisfactory performance is most appropriate if an employee
________.
A) shows an adverse attitude towards co-workers
B) fails to accomplish tasks despite diligence
C) acts in an insubordinate manner
D) steals the employer’s property
AACSB: Reflective thinking
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Application
30
82) Which of the bases for dismissal is defined as the persistent failure to complete assigned
duties or to meet prescribed standards on the job?
A) misconduct
B) unsatisfactory performance
C) lack of qualifications for job
D) changed requirements of job
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
83) Which of the bases for dismissal is defined as the deliberate and willful violation of the
employer’s rules and may include stealing and insubordination?
A) unsatisfactory performance
B) whistle blowing
C) misconduct
D) disregard
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
84) Misconduct, one of the bases for dismissal, is defined as ________.
A) the deliberate and willful violation of the employer’s rules and may include stealing and
insubordination
B) an employee’s inability to do the assigned work despite his or her diligence
C) the persistent failure to perform assigned duties or to meet prescribed standards on the job
D) an employee’s inability to do the work assigned because the nature of the job has changed
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
31
85) Which of the following is NOT an example of employee insubordination?
A) deliberately defying company rules
B) repeatedly failing to perform tasks
C) disregarding the chain of command
D) publicly criticizing a supervisor
AACSB: Application of knowledge
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Application
86) Which of the following terms refers to the willful disregard or disobedience of a supervisor’s
authority?
A) insubordination
B) infraction
C) harassment
D) mutiny
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
87) When an employee’s dismissal does not comply with the law or with the contractual
agreement stated or implied by the firm via its employment application forms, employee
manuals, or other promises, ________ has occurred.
A) mutiny
B) insubordination
C) wrongful discharge
D) emotional hardship
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
32
88) During which of the following is an employee informed of the fact that he or she has been
dismissed?
A) outplacement interview
B) termination interview
C) appraisal interview
D) exit interview
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
89) Which of the following terms refers to a systematic process by which a terminated employee
is trained and counseled in how to perform a self-appraisal and secure a new position?
A) exit interview
B) outplacement counseling
C) job counseling fair
D) discharge interview
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
90) Which of the following is conducted with employees who are leaving a firm for the purpose
of eliciting information about what is right or wrong with the job and the firm?
A) outsourcing interview
B) termination interview
C) screening interview
D) exit interview
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
33
91) Which of the following terms refers to permanently dismissing a relatively large proportion
of employees in an attempt to improve productivity and competitiveness?
A) downsizing
B) offshoring
C) outsourcing
D) bumping
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
92) Which of the following requires that employers of 100 or more employees give 60 days’
notice before closing a facility or starting a layoff of 50 or more people?
A) COBRA
B) ERISA
C) Worker Adjustment and Retraining Notification Act
D) Electronic Communications Privacy Act
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
93) The plant closing law requires that employers ________.
A) provide employees with training for different jobs
B) offer employees comparable jobs in other facilities
C) provide severance pay for at least 3 months
D) notify employees 60 days in advance of the plant closing
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
34
94) During a merger and acquisition, it is especially important for managers to be sensitive to
employees who are dismissed so that ________.
A) lawsuits stemming from ADA and OSHA violations can be avoided
B) remaining employees will remain productive and committed
C) exit interviews will reveal positive details about the firm
D) bumped employees can continue being promoted
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
95) Employers today are finding that they do not have the blanket right to fire employees.
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
96) A signed employment application that contains a statement regarding the employer’s right to
terminate at will serves as a procedural step in avoiding wrongful discharge suits.
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
35
97) Wrongful discharge occurs when an employee’s dismissal does not comply with the law or
with the contractual agreement stated or implied by the firm via its employment application
forms, employee manuals, or other promises.
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
98) In a constructive discharge claim, plaintiffs argue that they quit because their employer made
the work situation intolerable.
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
99) Outplacement counseling is a systematic process by which a former employee is trained and
counseled in the techniques of securing a new job appropriate to his or her needs and talents.
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
100) The Worker Adjustment and Retraining Notification Act requires employers of 100 or more
employees to give 60 days’ notice before closing a facility.
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
36
101) An employee caught stealing from a cash register would most likely be dismissed on
grounds of unsatisfactory performance.
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Application
102) Jeff works diligently at his job as a data analyst and is well-liked among co-workers and
managers. However, Jeff is unable to perform tasks satisfactorily. Jeff’s dismissal from the firm
would most likely be on the grounds of unsatisfactory performance.
AACSB: Application of knowledge
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Application
103) According to the Fair Labor Standards Act, managers can be held personally liable for their
supervisory actions in some situations.
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
37
104) Exit interviews are scheduled when an employee has been dismissed from the firm for
misconduct.
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Concept
105) Discuss the ways an employer can effectively manage dismissals.
AACSB: Reflective thinking
Chapter: 9
LO: 9.6: Explain the factors you would consider when dismissing an employee.
Skill: Application
38