Fundamentals of Human Resource Management, 4e (Dessler)
Chapter 9 Managing Careers
1) Which term refers to the occupational positions a person has had over many years?
A) engagement
B) experience
C) promotion
D) career
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
2) Which term refers to the lifelong series of activities that contribute to a person’s career
exploration, establishment, success, and fulfillment?
A) career management
B) career development
C) career planning
D) career
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
1
3) Career management is best defined as the ________.
A) process for helping employees to develop and use their skills and interests both within the
company and after they leave the firm.
B) lifelong series of activities that contribute to a person’s career exploration, establishment,
success, and fulfillment.
C) process through which someone becomes aware of personal skills, interests, knowledge,
motivations, and other characteristics.
D) series of occupational positions that a person holds over many years.
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
4) Which of the following is most likely an example of a career development activity?
A) selection interview
B) performance appraisal
C) employee coaching
D) training workshop
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
2
5) Kirk, a marketing specialist, is working with a mentor to identify his personal skills and
interests. Kirk will then identify career-related goals and establish an action plan to attain those
goals. Kirk is most likely involved with ________.
A) job training
B) career planning
C) career development
D) organizational management
AACSB: Application of knowledge
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Application
6) According to the text, what is important to young people entering the job market today?
A) work-life balance
B) career development
C) international opportunities
D) strong organizational culture
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
3
7) The psychological contract between employers and employees identifies the ________ of each
party.
A) long-term goals
B) expectations
C) ethical morals
D) opportunities
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
8) Which factor most likely increases the importance of career management for workers?
A) global expansion
B) cost of health benefits
C) unpredictable labor market
D) lack of training opportunities
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
4
9) Kareem, a college student, has just completed the Self-Directed Search test. By taking the test,
Kareem is most likely trying to ________.
A) apply for a job
B) determine labor trends
C) assess cognitive strengths
D) identify suitable occupations
AACSB: Application of knowledge
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Application
10) Which term refers to a phenomenon that occurs when a new employee’s high expectations
are met with a dull job?
A) engagement
B) reality shock
C) job withdrawal
D) employee turnover
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
5
11) Which of the following would LEAST likely prevent an employee from experiencing reality
shock?
A) being given simple tasks
B) being assigned a mentor
C) receiving realistic job expectations
D) having challenging work assignments
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
12) Career management, planning, and development are primarily the responsibility of the
________.
A) mentor
B) employee
C) employer
D) manager
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
13) All of the following are career management opportunities offered by many employers
EXCEPT ________.
A) providing realistic job interviews
B) offering periodic job rotation
C) distributing interest surveys
D) giving performance feedback
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
6
14) First USA Bank has established a ________ to help employees solidify career goals through
the use of career assessment and planning tools.
A) recruitment office
B) career center
C) career mentor
D) work cycle
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
15) Which of the following is the role of a manager in an employee’s career development?
A) providing positive employee references
B) identifying the main interests of employees
C) providing monetary assistance for higher education
D) linking performance appraisals to development plans
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
7
16) Which term refers to a planned learning event in which participants evaluate occupational
trends, perform self-assessment exercises, set goals, and develop action plans?
A) employee orientation
B) team building retreat
C) career planning workshop
D) competency-based peer review
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
17) Allison, a new employee at Dixon Enterprises, has been assigned a career coach. Allison
should most likely expect the coach to help her with all of the following EXCEPT ________.
A) negotiating for a lifelong learning account
B) obtaining development opportunities
C) identifying development needs
D) creating a five-year career plan
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
8
18) Which term refers to barriers to women’s progress in the work environment?
A) withdrawal
B) glass ceiling
C) networking
D) prejudice
AACSB: Application of knowledge
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
19) According to research, which of the following statements about women in the workforce is
most likely true?
A) Overseas assignments are offered to more women than men.
B) Women typically receive lower overall performance ratings than men.
C) Women have more difficulty getting developmental assignments than men do.
D) Fast-track programs are more available to women than men because of EEO laws.
AACSB: Diverse and multicultural work environments
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
9
20) What is the primary method for management to support the career development of
employees?
A) assigning career planning coaches
B) establishing corporate career centers
C) offering individual career counseling
D) providing realistic performance reviews
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
21) The Self-Directed Search test helps people evaluate their occupational orientations and
preferences.
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Concept
22) Discuss how and why careers today are different from those in the past.
AACSB: Reflective thinking
Chapter: 9
LO: 9.1: Discuss what employers and supervisors can do to support employees’ career
development needs.
Skill: Critical Thinking
10