25) Blue Bay Hotels is in the process of modifying the assessment methods the company uses to
hire new employees. In the past, the hotel chain has been accused by minority organizations of
violating EEO laws in its hiring practices, regarding adverse impact. Which of the following
selection rate criteria should Blue Bay Hotels use to avoid adverse impact towards its minority
employment candidates?
A) Test selection rate of minority candidates is more than three-fifths of majority candidates’
selection rates.
B) Test selection rate of minority candidates is less than three-fifths of majority candidates’
selection rates.
C) Test selection rate of minority candidates is less than four-fifths of majority candidates’
selection rates.
D) Test selection rate of minority candidates is more than four-fifths of majority candidates’
selection rates.
AACSB: Application of knowledge
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Application
26) Which assessment method has a high development cost?
A) cognitive ability tests
B) job knowledge tests
C) structured interviews
D) integrity tests
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Concept
11
27) According to the text, which of the following factors led KeyBank to implement a virtual job
try out candidate assessment screening tool?
A) high rate of employee thefts
B) low employee diversity
C) high employee turnover
D) low employee morale
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Concept
28) ION Consulting is a small firm that cannot afford to conduct validity studies for the selection
tools it uses. The HR director at ION plans to use a selection tool that is used by the firm‘s largest
and most successful competitors. The decision by the HR director is most likely based on
________.
A) utility analysis
B) construct reliability
C) validity generalization
D) alternate form estimates
AACSB: Application of knowledge
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Application
12
29) Which term refers to sifting through large amounts of employee information to find patterns
and identify traits that correlate with performance?
A) data mining
B) talent management
C) succession planning
D) workforce screening
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Concept
30) Tests administered for hiring purposes should be both valid and reasonable if used by a firm
that adheres to evidence-based human resources.
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Concept
31) A reliable test is one that yields consistent scores when a person takes two alternate forms of
the test or when he or she takes the same test on two or more different occasions.
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Concept
32) Equivalent form estimates compare test scores from the same test administered at two points
in time to determine test equivalence.
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Concept
13
33) The validation of tests used as employment screening tools will most likely be conducted by
the HR manager and line supervisor.
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Concept
34) The American Psychological Association’s standards for educational and psychological tests
are legally enforceable by state and federal governments.
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Concept
35) There are five steps in the validation process, beginning with analyzing the job and
concluding with administering the test.
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Concept
36) A test that is criterion valid contains a fair sample of the tasks and skills actually needed for
the job in question.
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Concept
14
37) The strong correlation between test results and job performance has led to numerous expert
recommendations that tests be used as the only selection tool in the hiring process.
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Concept
38) Explain the five steps in the validation process.
AACSB: Application of knowledge
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability.
Skill: Application
39) How can the validity of a personnel test be determined? What types of personnel tests rate
high and low in validity?
AACSB: Application of knowledge
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability. 6.2: Discuss at least
four basic types of personnel tests.
Skill: Synthesis
15
40) How can background checks and preemployment tests help firms save both money and time?
AACSB: Reflective thinking
Chapter: 6
LO: 6.1: Define basic testing concepts, including validity and reliability. 6.4: Explain how to do
background checks on job candidates.
Skill: Synthesis
41) Which of the following is NOT a “big five” personality dimension?
A) introversion
B) agreeableness
C) conscientiousness
D) emotional stability
Chapter: 6
LO: 6.2: Discuss at least four basic types of personnel tests.
Skill: Concept
42) ________ tests include tests of general reasoning ability and tests of specific mental abilities
like memory and inductive reasoning.
A) Personality
B) Achievement
C) Cognitive
D) Physical ability
Chapter: 6
LO: 6.2: Discuss at least four basic types of personnel tests.
Skill: Concept
16
43) Tests that measure a range of abilities including memory, vocabulary, verbal fluency, and
numerical ability are called ________ tests.
A) aptitude
B) intelligence
C) achievement
D) comprehensive
Chapter: 6
LO: 6.2: Discuss at least four basic types of personnel tests.
Skill: Concept
44) All of the following are measured by aptitude tests EXCEPT ________.
A) memory
B) temperament
C) numerical ability
D) deductive reasoning
Chapter: 6
LO: 6.2: Discuss at least four basic types of personnel tests.
Skill: Concept
45) As part of the selection process for a position at UPS, Jack has been asked to lift weights and
jump rope. Which of the following is most likely being measured by UPS?
A) interpersonal skills
B) physical abilities
C) achievements
D) cognitive skills
AACSB: Application of knowledge
Chapter: 6
LO: 6.2: Discuss at least four basic types of personnel tests.
Skill: Application
17
46) ________ tests include tests like finger dexterity, manual dexterity, and reaction time.
A) Motor ability
B) Personality
C) Achievement
D) Interest
Chapter: 6
LO: 6.2: Discuss at least four basic types of personnel tests.
Skill: Concept
47) All of the following are most likely assessed on personality tests EXCEPT ________.
A) sensitivity
B) reasoning
C) introversion
D) motivation
Chapter: 6
LO: 6.2: Discuss at least four basic types of personnel tests.
Skill: Concept
48) According to experts, most people are hired for their qualifications and fired for their
________.
A) physical limitations
B) lack of aptitude
C) nonperformance
D) inadequate cognitive skills
Chapter: 6
LO: 6.2: Discuss at least four basic types of personnel tests.
Skill: Concept
18
49) House-Tree-Person and the Forer Structured Sentence Completion Test are examples of
________ tests.
A) projective
B) apperception
C) intelligence
D) achievement
Chapter: 6
LO: 6.2: Discuss at least four basic types of personnel tests.
Skill: Concept
50) Mike Simmons has recently applied for a position with Pfizer Pharmaceuticals. Which
personality trait most likely has the strongest correlation to Mike’s success as a pharmaceutical
sales representative?
A) openness to experience
B) emotional stability
C) extroversion
D) agreeableness
AACSB: Application of knowledge
Chapter: 6
LO: 6.2: Discuss at least four basic types of personnel tests.
Skill: Application
19
51) While some personality characteristics are associated with success in different types of jobs,
which personality trait is most frequently associated with job performance in all jobs?
A) openness to experience
B) conscientiousness
C) agreeableness
D) extroversion
Chapter: 6
LO: 6.2: Discuss at least four basic types of personnel tests.
Skill: Concept
52) Red Robin Gourmet Burgers is a national restaurant chain with nearly 36,000 employees that
began as a small restaurant in Seattle. Over the years, Red Robin has attempted to develop a
reputation as a fun, family restaurant that offers both excellent food and service. Red Robin’s
core values—honor, integrity, having fun, and continually seeking knowledge—serve as the basis
for all of the firm’s decisions and are even embroidered on the sleeves of every employee’s
uniform. As Red Robin continues to expand, executives are considering adding tests to the
screening process.
Which of the following, if true, would best support the argument that Red Robin should use
personality tests in the employee selection process?
A) Red Robin desires employees with extensive knowledge of the restaurant industry and at least
2 years of experience serving customers.
B) Red Robin encourages employees to participate in the firm’s environmental stewardship
program to show community support.
C) Red Robin seeks outgoing, motivated, and compassionate employees to enhance the
experience of its customers.
D) Red Robin employees receive extensive training and are provided with opportunities to be
promoted to management positions.
AACSB: Reflective thinking
Chapter: 6
LO: 6.2: Discuss at least four basic types of personnel tests.
Skill: Critical Thinking
20