53) In most job descriptions, which of the following would LEAST likely be included in the job
identification section?
A) job title
B) exempt/nonexempt status
C) job location
D) responsibilities/duties
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
54) Which section of a job description usually includes the major functions or activities of the
job?
A) job specification
B) job analysis
C) job summary
D) job identification
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
55) According to experts, the job summary section of a job description should NOT include a
statement about ________.
A) performing other duties, as assigned
B) working with efficiency
C) being conscientious
D) showing attentiveness
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
21
56) Which section of a job description indicates who is supervised by a jobholder?
A) job identification
B) job summary
C) responsibilities
D) relationships
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
57) A jobholder’s authority to hire new employees or discipline department personnel would
most likely be found in the ________ section of a job description.
A) job summary
B) responsibilities and duties
C) job specification
D) standards of performance
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
58) Anita, an HR manager at a computer firm, is in the process of writing a job description for a
Level I data analyst position. Which of the following will best help Anita determine the duties of
the job?
A) job summary
B) job specification
C) job analysis
D) job identification
AACSB: Application of knowledge
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Application
22
59) Which of the following classifies all workers into one of 23 major groups of jobs that are
subdivided into minor groups of jobs and detailed occupations?
A) SOC
B) O*NET
C) BLS
D) ADA
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
60) An employer striving to comply with the Americans with Disabilities Act would benefit the
most from ________.
A) frequent performance appraisals
B) effective job descriptions
C) regular job coaching
D) annual job analyses
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
23
61) Which of the following is LEAST relevant when determining a job’s essential functions as
related to the EEOC?
A) the degree of skill or expertise required to perform the function
B) the number of other employees available to perform the function
C) whether the function involves the use of equipment
D) whether the position exists to perform that function
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
62) According to the EEOC, which of the following is a reasonable accommodation?
A) flexible benefits
B) job restructuring
C) succession planning
D) union representation
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
24
63) Carla, an HR manager at a carpet manufacturing firm, needs to write a number of job
descriptions and plans to use O*NET. Carla already knows which positions are needed and has
modified the firm’s organization chart. What should Carla do next?
A) write a job summary to clarify the duties of the job
B) interview employees about their responsibilities
C) discuss the positions with department supervisors
D) gather information about the job’s current duties
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
64) A job description is a written statement of the knowledge, abilities, and skills needed to
perform a job satisfactorily.
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
65) Major duties, working conditions, and standards of performance are included in the job
summary section of most job descriptions.
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
66) There is no standard format for writing a job description.
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
25
67) The Americans with Disabilities Act (ADA) requires that organizations have job descriptions
that list the essential functions of all jobs.
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
68) O*NET has become an increasingly popular Web tool for creating and distributing
questionnaires to a global firm’s employees who are scattered throughout the world.
AACSB: Information Technology
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
69) Many job analysts and employers assert that in today’s work environment, job descriptions
based on lists of job-specific duties inhibit the worker flexibility that companies need.
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
26
70) According to the EEOC, job restructuring is considered a reasonable accommodation for
ADA compliance.
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Concept
71) How can job descriptions help employers comply with the ADA? What factors should be
considered when determining the essential functions of a job?
AACSB: Diverse and multicultural work environments
Chapter: 4
LO: 4.4: Explain how you would write a job description.
Skill: Application
72) Which of the following summarizes the personal qualities, traits, skills, and education needed
for a particular job?
A) job specification
B) job analysis
C) job report
D) job description
Chapter: 4
LO: 4.5: Explain how to write a job specification.
Skill: Concept
27
73) Which of the following questions is most likely answered by a job specification?
A) How will an employee be rewarded for excellence in this job?
B) What types of skills and experiences are required for this job?
C) What are the essential activities required in this job?
D) What are the performance standards for this job?
Chapter: 4
LO: 4.5: Explain how to write a job specification.
Skill: Concept
74) Which of the following would most likely be included in the job specification for a position
being filled with untrained individuals?
A) interests
B) marital status
C) length of previous service
D) previous job performance
Chapter: 4
LO: 4.5: Explain how to write a job specification.
Skill: Concept
28
75) Vijay, an HR specialist at Farley Manufacturing, needs to write a job specification for an
entry level assembly line position. Individuals will receive training on how to assemble small
circuit boards. Which of the following requirements should most likely be included on the job
specification?
A) physical strength
B) personality
C) finger dexterity
D) managerial experience
AACSB: Application of knowledge
Chapter: 4
LO: 4.5: Explain how to write a job specification.
Skill: Application
76) According to the text, what is the source of most job specifications?
A) statistical analysis
B) industry standards
C) government data
D) managerial judgment
Chapter: 4
LO: 4.5: Explain how to write a job specification.
Skill: Concept
77) According to research, what job-related behavior is important to all jobs?
A) creativity
B) industriousness
C) manual dexterity
D) extroversion
Chapter: 4
LO: 4.5: Explain how to write a job specification.
Skill: Concept
29
78) What is the primary benefit of basing job specifications on statistical analysis?
A) strong legal defense
B) simple procedure
C) clear task statement
D) useful competencies
Chapter: 4
LO: 4.5: Explain how to write a job specification.
Skill: Concept
79) Tanya, a cashier at Target, was walking to the break room when she noticed a sweater that
had been left in the home goods aisle. Tanya picked up the sweater and returned it to the juniors’
department where it belonged. Which job-related behavior is Tanya most likely exhibiting?
A) schedule flexibility
B) off-task behavior
C) thoroughness
D) attendance
AACSB: Application of knowledge
Chapter: 4
LO: 4.5: Explain how to write a job specification.
Skill: Application
80) Which of the following is the best example of unruliness in the workplace?
A) handling personal business during work time
B) failing to cooperate well with other employees
C) leaving work tasks to be handled by others
D) arriving at work later than other workers
Chapter: 4
LO: 4.5: Explain how to write a job specification.
Skill: Concept
30