51) In a brief essay, compare the role of human resource management in small businesses and in
high-performance work systems.
AACSB: Application of knowledge
Chapter: 1
LO: 1.1: Answer the questions, “What is human resource management?” and “Why is knowing
HR management concepts and techniques important to any supervisor or manager?”
Skill: Synthesis
52) What duties are required of most HR managers? How have the duties of HR managers
changed from 30 years ago?
AACSB: Application of knowledge
Chapter: 1
LO: 1.1: Answer the questions, “What is human resource management?” and “Why is knowing
HR management concepts and techniques important to any supervisor or manager?” 1.4: Outline
the plan of this book.
Skill: Synthesis
53) According to experts, recent economic conditions have challenged organizations with
________.
A) attaining adequate cash and credit
B) recruiting within a growing labor force
C) getting the best efforts from their employees
D) creating efficient manufacturing facilities
AACSB: Application of knowledge
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Application
21
54) ________ refers to the tendency of firms to extend their sales, ownership, and/or
manufacturing to new markets abroad.
A) Market development
B) Globalization
C) Export growth
D) Diversification
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
55) Which term refers to exporting jobs to lower-cost locations abroad?
A) compensating
B) benchmarking
C) offshoring
D) warehousing
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
56) Which of the following is NOT a trend facing human resource managers today?
A) increasing age of the workforce
B) increasing diversity in the workforce
C) decreasing number of temporary workers
D) decreasing number of college-educated workers
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
22
57) Which of the following describes the most significant demographic trend facing the U.S.
workforce?
A) decreasing number of contingent workers
B) increasing number of blue-collar workers
C) decreasing number of bilingual workers
D) increasing number of older workers
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
58) Which of the following statements best explains why employers are expecting a severe labor
shortage in the next few years?
A) More people are retiring than are entering the job market.
B) One-third of single mothers are not in the labor force.
C) People are living longer because of better health care.
D) Increasing taxes have forced businesses to globalize.
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
59) What are many employers doing to fill openings left by retiring employees?
A) increasing the retirement age
B) offering night shifts
C) hiring more women
D) rehiring retirees
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
23
60) According to one study, many U.S. employers are hiring ________ workers due to overall
projected workforce shortfalls.
A) full-time
B) traditional
C) foreign
D) white, non-Hispanic
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
61) What term refers to the knowledge, education, training, skills, and expertise of a firm’s
workers?
A) tangible assets
B) human capital
C) human resources
D) intellectual property
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
62) In today’s business environment, what is a firm’s main source of competitive advantage?
A) technology
B) human capital
C) financial structure
D) creative advertising
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
24
63) Most modern employers expect HR managers to do all of the following EXCEPT ________.
A) create high-performance work systems
B) participate in strategic planning activities
C) take an integrated talent management approach
D) utilize transactional relations to ensure corporate success
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
64) Which of the following terms refers to workers who hold multiple jobs or are part-time
employees?
A) short-term
B) seasonal
C) temporary
D) nontraditional
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
65) Which of the following best describes a nontraditional worker?
A) entrepreneurial workers
B) workers with multiple jobs
C) service industry workers
D) workers near retirement age
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
25
66) Which of the following is a trend in the US.?
A) increasing number of service industries
B) decreasing number of Hispanic workers
C) increasing number of goods-producing industries
D) decreasing number of Asian workers
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
67) By 2020, service-providing industries in the U.S. are expected to account for ________ of
wage and salary jobs overall.
A) 53%
B) 64%
C) 72%
D) 87%
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
68) According to a study of 35 large global firms, what is the primary concern of HR managers?
A) technological changes
B) talent management
C) offshoring risks
D) health care costs
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
26
69) Globalization has boomed for the past 50 years, mainly due to ________.
A) decreasing workforce
B) increasing workforce
C) changing economic and political philosophies
D) changing innovation and creativity philosophies
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
70) Edith and her sister Ruth share a clerical position at Bowman Industries. Edith works from
7:00 a.m. until noon, and Ruth works from noon until 5:00 p.m. Edith and Ruth would best be
described as ________.
A) independent contractors
B) telecommuters
C) temporary employees
D) nontraditional workers
AACSB: Application of knowledge
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Application
71) When companies export jobs to lower-cost locations abroad, this is referred to as ________.
A) co-working site
B) indebtedness
C) downsizing
D) offshoring
AACSB: Diverse and multicultural work environments
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
27
72) The purpose of the H-1B visa program is to allow ________.
A) U.S. employers to hire skilled foreign workers for jobs overseas
B) U.S. employees to work for foreign firms based in the U.S.
C) U.S. employers to hire skilled foreign workers for jobs in the U.S.
D) U.S. employees to work for foreign firms based overseas
AACSB: Diverse and multicultural work environments
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
73) Which term refers to an agreement that reduces tariffs and barriers among trading partners?
A) offshore facility
B) co-working site
C) deregulation
D) free trade area
AACSB: Diverse and multicultural work environments
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
74) Which of the following factors LEAST likely drove U.S. economic growth between 1960
and 2007?
A) leveraging
B) diversifying
C) globalization
D) deregulation
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
28
75) According to the Bureau of Labor Statistics, between now and 2020, the number of workers
classified as “white, non-Hispanic” will decrease and the number of workers classified as Asian
will increase.
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
76) The H-1B visa program allows U.S. employers to hire foreign workers to fill workforce
shortfalls for hourly positions that require only limited skills.
AACSB: Diverse and multicultural work environments
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Concept
77) Explain the difference between line authority and staff authority. What type of authority do
human resource managers have?
AACSB: Application of knowledge
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Application
29
78) Why are demographic trends important to HR managers?
AACSB: Reflective thinking
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management.
Skill: Application
79) What changes in the business environment have led to HR managers playing more strategic
roles in organizations? As a result of these changes, what competencies are now required of
modern HR managers?
AACSB: Reflective thinking
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management. 1.3:
Discuss at least five consequences today’s trends have for human resource management.
Skill: Synthesis
80) What is globalization? How has globalization affected employers and HR management?
AACSB: Reflective thinking
Chapter: 1
LO: 1.2: Describe with examples what trends are influencing human resource management. 1.3:
Discuss at least five consequences today’s trends have for human resource management.
Skill: Synthesis
30