Entrepreneurship and Small Business Management, 2e (Mariotti)
Chapter 20 Leadership and Ethical Practices
1) An authoritative leader takes a ________ approach.
A) “Come with me”
B) “Get out of my way”
C) “Get over here”
D) “Work harder”
E) “I’ll do it myself”
Learning Obj.: LO 1
AACSB: Analytical thinking
2) Which type of pay is based on a set percentage of every sale?
A) Commission
B) Salary
C) Wages
D) Dividend
E) All of the above
Learning Obj.: LO 1
AACSB: Analytical thinking
3) Which of the following is the statement of the values of a company?
A) Code of ethics
B) Code of conduct
C) Ethical relativism
D) Ethical dilemma
E) All of the above
Learning Obj.: LO 3
AACSB: Analytical thinking
4) Ways to make your business socially responsible include ________.
A) Recycling
B) Donating a portion of your profits to a charity
C) Refusing to use animal testing on products
D) Offering employees incentives to volunteer in the community
E) All of the above
Learning Obj.: LO 6
AACSB: Analytical thinking
1
5) ________ is a system of moral conduct and judgment that helps determine right and wrong.
A) Ethics
B) Management
C) Leadership
D) Business
E) Organization
Learning Obj.: LO 3
AACSB: Analytical thinking
6) Which of the following is not a good alternative to sit-down meetings?
A) Ignoring the issue the meeting is called for
B) Stand-up meetings
C) Going to other staff members’ offices
D) Virtual meetings
E) All of the above are good alternatives.
Learning Obj.: LO 2
AACSB: Analytical thinking
7) Leaders learn how to manage their time so they can accomplish ________ with ________.
A) More, less
B) Less, more
C) Everything, nothing
D) Nothing, everything
E) Greatness, nothing
Learning Obj.: LO 2
AACSB: Analytical thinking
8) Which leadership style is most likely to fail when employees are lost and need direction?
A) Affiliative
B) Authoritative
C) Coercive
D) Coaching
E) None of the above
Learning Obj.: LO 1
AACSB: Analytical thinking
2
9) A ________ is someone who gets things done through influence by guiding or inspiring others
to voluntarily participate in a cause or project.
A) Leader
B) Manager
C) Coworker
D) Volunteer
E) Boss
Learning Obj.: LO 1
AACSB: Analytical thinking
10) Which type of leader sets very high performance standards for him/her and challenges
employees to meet them, too.
A) Pacesetting
B) Affiliative
C) Authoritative
D) Coercive
E) Coaching
Learning Obj.: LO 1
AACSB: Analytical thinking
11) A behavior may be ________ and still not be ethical.
A) Legal
B) Officially permitted
C) Officially authorized
D) Permissible
E) Official
Learning Obj.: LO 3
AACSB: Reflective thinking
12) ________ set the tone for how your business operates.
A) You
B) Managers
C) Staff
D) Employees
E) Stakeholders
Learning Obj.: LO 6
AACSB: Analytical thinking
3
13) One of the reasons people become entrepreneurs is to gain control over their time. So allow
yourself ________.
A) Downtime
B) Play time
C) Creative-thinking time
D) All of the above
E) None of the above
Learning Obj.: LO 1
AACSB: Analytical thinking
14) Negative effects of coercive leadership include all of the following except ________.
A) It damages employee morale
B) It diminishes the flexibility of the company
C) It diminishes the effectiveness of the company
D) Employees may stop thinking and acting for themselves
E) It motivates employees to work harder
Learning Obj.: LO 1
AACSB: Analytical thinking
15) Ethical ________ arises when ethical standards are believed to be subject to interpretation.
A) Relativism
B) Superiority
C) Majority
D) Nepotism
E) Rationalism
Learning Obj.: LO 3
AACSB: Analytical thinking
16) Which of the following can help prevent a scandal, such as Enron?
A) Do not treat company profits as personal funds.
B) Keep accurate records.
C) Create an advisory board.
D) All of the above
E) None of the above
Learning Obj.: LO 4
AACSB: Analytical thinking
4
17) Publishing Concepts Inc.’s seven driving values include all of the following except
________.
A) Excellence
B) People
C) Service
D) Fun
E) Experience
Learning Obj.: LO 3
AACSB: Analytical thinking
18) Which of the following is not one of the six pillars of character?
A) Trustworthiness
B) Respect
C) Caring
D) Fairness
E) Honor
Learning Obj.: LO 3
AACSB: Analytical thinking
19) Ethics are a system of ________ that define a code of behavior to distinguish between good
and bad or right and wrong.
A) Principles
B) Values
C) Beliefs
D) Religious beliefs
E) None of the above
Learning Obj.: LO 3
AACSB: Analytical thinking
20) ________ is the six pillars of value for the actualized form, “Civility, courtesy, decency,
dignity, autonomy, tolerance, acceptance.”
A) Trustworthiness
B) Respect
C) Caring
D) Fairness
E) Citizenship
Learning Obj.: LO 3
AACSB: Analytical thinking
5
21) For a business, ethics are ________ and ________ moral principles applied to actions and
issues within the business context.
A) Individual, organizational
B) Personal, managerial
C) Individual, directorial
D) Individual, governmental
E) Individual, secretarial
Learning Obj.: LO 3
AACSB: Analytical thinking
22) Which type of pay is a fixed amount of money paid at set intervals?
A) Commission
B) Salary
C) Wages
D) Dividend
E) All of the above
Learning Obj.: LO 1
AACSB: Analytical thinking
23) Which of the following is a set of official standards of employee behavior?
A) Code of ethics
B) Code of conduct
C) Ethical relativism
D) Ethical dilemma
E) All of the above
Learning Obj.: LO 3
AACSB: Analytical thinking
24) Conflicts of interest are situations in which ________ considerations and ________
obligations interfere with each other.
A) Personal, professional
B) Individual, professional
C) Not public, professional
D) Personal, employment
E) Personal, job
Learning Obj.: LO 5
AACSB: Analytical thinking
6