77) If your analysis of several written procedures reveals a duplication of effort in two jobs, you
should:
A) indicate that one job be deleted from the new system.
B) call the duplication to the attention of management as an issue to be resolved before system
design can proceed.
C) justify the duplication of effort.
D) restructure the tasks so that the duplication is removed.
E) not mention the duplication of effort to management.
projects
Classification: Application
78) The official way a system works as described in organizational documentation is referred to
as a(n):
A) formal system.
B) informal system.
C) official system.
D) desired system.
E) primary system.
projects
Classification: Concept
79) The way a system actually works is referred to as a(n):
A) unofficial system.
B) informal system.
C) actual system.
D) formal system.
E) secondary system.
projects
Classification: Concept
20
80) Forms are important for understanding a business because they:
A) indicate the correct sequencing of tasks.
B) describe how particular tasks are performed.
C) indicate what data flow in or out of a system and which are necessary for the system to
function.
D) enable you to work backwards from the information on a report to the necessary data that
must have been necessary to generate them.
E) identify duplicate efforts within a system.
projects
Classification: Concept
81) Forms are most useful:
A) when they do not contain any data.
B) during the initial planning stages.
C) when they contain actual organizational data.
D) during the design stage.
E) during the requirements structuring stage.
projects
Classification: Concept
82) A report:
A) indicates the inputs required for the new system.
B) describes how a particular job or task is performed, including data and information that are
used and created in the process of performing the job.
C) indicates what data flow in or out of a system and which are necessary for the system to
function.
D) enables you to work backward from the information on the document and identify the data
that must have been necessary to generate it.
E) does none of the above.
projects
Classification: Concept
21
83) When reviewing job procedures, you may find:
A) data definition conflicts.
B) duplicate CEOs.
C) data manipulation conflicts.
D) a contradiction between a formal procedure and interview or observation results.
E) competitors mission statements.
projects
Classification: Concept
84) Which of the following is a modern method for collecting system requirements?
A) Interviewing
B) Questionnaires
C) Observations
D) Joint application design
E) Document analysis
projects
Classification: Concept
85) Which of the following is a true statement regarding JAD?
A) A working system is the end result of a JAD.
B) JAD sessions are usually conducted in the organization’s conference room.
C) The primary purpose of using JAD in the analysis phase is to collect systems requirements
simultaneously from the key people involved with the system.
D) A JAD session is inexpensive to conduct.
E) JADs benefit greatly from computer support.
projects
Classification: Concept
22
86) When comparing observations and document analysis:
A) the time required to conduct observations compared to document analysis is low.
B) the expense of the observation method is quite low.
C) the potential audience of the observation method is limited.
D) a clear commitment is discernible.
E) the chances of probing and clarification are good with document analysis.
projects
Classification: Concept
87) The typical participants in a JAD include:
A) the CEO.
B) a city official.
C) a systems analyst.
D) a customer.
E) academic faculty.
projects
Classification: Concept
88) The trained individual who plans and leads joint application design sessions is referred to as
the:
A) scribe.
B) session leader.
C) manager.
D) analyst.
E) sponsor.
projects
Classification: Concept
23
89) Which of the following JAD participants use the system in question and provide insight into
new organizational directions?
A) Managers
B) Sponsors
C) Session leaders
D) Users
E) Scribes
projects
Classification: Concept
90) The person who makes detailed notes of the happenings at a joint application design session
is referred to as the:
A) JAD analyst.
B) scribe.
C) JAD manager.
D) JAD session leader.
E) JAD oracle.
projects
Classification: Concept
91) Drawbacks to prototyping include:
A) a tendency to create formal documentation of systems requirements which can then make the
system more difficult to develop into a fully working system.
B) using when requirements are not clear.
C) creating when tools and data are readily available.
D) checks in the SDLC are bypassed so that some more subtle, but still important, system
requirements might be forgotten.
E) support from management.
projects
Classification: Concept
24
92) Prototyping is most useful for requirements determination when:
A) user requirements are well understood.
B) communication problems have existed in the past between users and analysts.
C) possible designs are simple and require an abstract form to fully evaluate.
D) multiple stakeholders are involved with the system.
E) data are not readily available.
projects
Classification: Concept
93) The search for, and implementation of, radical change in business processes to achieve
breakthrough improvements in products and services best defines:
A) joint application design.
B) rapid application development.
C) structured programming.
D) business process reengineering.
E) disruptive design.
Classification: Concept
94) The structured, measured set of activities designed to produce a specific output for a
particular customer or market best defines:
A) formal systems.
B) key business processes.
C) secondary activities.
D) production systems.
E) primary processes.
Classification: Concept
25
95) Which of the following system requirement determination techniques can be applied to
discovering and understanding key business processes?
A) JAD
B) Tacit Knowledge
C) Internal Processes
D) Non-measurable data
E) Internal Interpretation
Classification: Concept
96) Technologies that enable the breaking of long-held business rules that inhibit organizations
from making radical business changes best defines:
A) technology barrier breakers.
B) reengineered technologies.
C) disruptive technologies.
D) state-of-the-art technologies.
E) innovative technologies.
Classification: Concept
97) Which of the following technologies disrupted the business rule that information can appear
only in one place at a time?
A) High-performance computing
B) Distributed databases
C) Expert systems
D) Advanced telecommunications networks
E) Decision support tools
Classification: Application
26
98) Which of the following technologies disrupted the business rule of you having to find out
where things are?
A) Distributed databases
B) Expert systems
C) Advanced telecommunications networks
D) Automatic identification and tracking technology
E) Interactive communications technologies
Classification: Application
99) Disruptive technologies include:
A) cash.
B) accounts receivable.
C) a calculator.
D) high-performance computing.
E) systems analysis.
Classification: Concept
100) Briefly identify several characteristics for a good systems analyst to have during
requirements determination.
Classification: Synthesis
101) Briefly identify the traditional methods for determining requirements.
Classification: Synthesis
27
102) Briefly identify and describe the modern methods for determining requirements.
Classification: Synthesis
103) Briefly identify and discuss four types of documents that would be helpful in determining
future system requirements.
Classification: Synthesis
104) Briefly identify and describe the participants of a JAD session.
Classification: Synthesis
28