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49) Induction refers to the process of first identifying problems and then formulating solutions.
projects
Classification: Concept
50) Decision support tools aiding nonmanagers is an example of a disruptive technology.
Classification: Application
51) Which of the following is a subphase of analysis?
A) Project identification
B) Project planning
C) Requirements determination
D) Database design
E) Human interface design
projects
Classification: Concept
52) Analysts gathering information from as many sources as possible about what the new system
should do is indicative of:
A) requirements determination.
B) requirements structuring.
C) alternative generation and selection.
D) project identification and selection.
E) project initiation and planning.
projects
Classification: Concept
11
53) The impertinence characteristic of a good systems analyst is represented by which of the
following statements?
A) You must challenge yourself to look at the organization in new ways.
B) You should question everything.
C) Assume anything is possible, and eliminate the infeasible.
D) Your role is to find the best solution to a business problem.
E) Every fact must fit with every other fact.
projects
Classification: Application
54) The impartiality characteristic of a good systems analyst is represented by which of the
following statements?
A) You must challenge yourself to look at the organization in new ways.
B) Your role is to find the best solution to a business problem or opportunity.
C) Assume anything is possible, and eliminate the infeasible.
D) You should question everything.
E) Every fact must fit with every other fact.
projects
Classification: Application
55) Assuming anything is possible and eliminating the infeasible best describes:
A) the impertinence characteristic a systems analyst needs during requirements determination.
B) the impartiality characteristic a systems analyst needs during requirements determination.
C) the relaxing of constraints characteristic a systems analyst needs during requirements
determination.
D) the attention to details characteristic a systems analyst needs during requirements
determination.
E) the reframing characteristic a systems analyst needs during requirements determination.
projects
Classification: Concept
12
56) Questioning everything best describes:
A) the impertinence characteristic a systems analyst needs during requirements determination.
B) the impartiality characteristic a systems analyst needs during requirements determination.
C) the relaxing of constraints characteristic a systems analyst needs during requirements
determination.
D) the attention to details characteristic a systems analyst needs during requirements
determination.
E) the reframing characteristic a systems analyst needs during requirements determination.
projects
Classification: Concept
57) Ensuring that every fact fits with every other fact best describes:
A) the impertinence characteristic a systems analyst needs during requirements determination.
B) the impartiality characteristic a systems analyst needs during requirements determination.
C) the relaxing of constraints characteristic a systems analyst needs during requirements
determination.
D) the attention to details characteristic a systems analyst needs during requirements
determination.
E) the reframing characteristic a systems analyst needs during requirements determination.
projects
Classification: Concept
58) The reframing characteristic of a good systems analyst is represented by which of the
following statements?
A) You must challenge yourself to look at the organization in new ways.
B) Every fact must fit with every other fact.
C) Assume anything is possible, and eliminate the infeasible.
D) You should question everything.
E) Your role is to find the best solution to a business problem.
projects
Classification: Concept
13
59) The primary deliverables from requirements determination include:
A) a completed prototype.
B) a completed system.
C) a final systems design document.
D) a draft systems design document.
E) identifying a steering committee.
projects
Classification: Concept
60) Which of the following are organizational components that a systems analyst needs to
understand?
A) Non-key events affecting data values (not including dates)
B) Policies and guidelines that are not related to the nature of the business
C) The sequence and other dependencies among different data-handling activities
D) The data handled by competitors
E) Departmental Politics
projects
Classification: Concept
61) The purpose of requirements structuring is to:
A) enable the analysts to gather information on what the system should do from as many sources
as possible.
B) enable the analysts to develop a baseline project plan quickly.
C) enable the large amount of information gathered during requirements determination to be
organized.
D) enable the analysts to identify several feasible alternatives.
E) collect information about the information systems that are currently in use.
projects
Classification: Concept
14
62) The term that refers to systems development projects bogged down in an abundance of
analysis work is:
A) information overload.
B) analysis paralysis.
C) analysis overload.
D) information abundance.
E) disruptive analysis.
projects
Classification: Concept
63) Techniques developed to keep the analysis effort minimal, yet still effective include:
A) JAD.
B) interviewing.
C) observations.
D) document analysis.
E) questionnaires.
projects
Classification: Concept
64) Traditional methods of collecting systems requirements include:
A) interviews.
B) agile methodologies.
C) joint application design.
D) rapid application development.
E) prototyping.
projects
Classification: Concept
15
65) Which of the following is a traditional method of collecting systems requirements?
A) Business process reengineering
B) Observations
C) Joint application design
D) Rapid application development
E) Prototyping
projects
Classification: Concept
66) Questions in interviews and on questionnaires that have no pre-specified answers are:
A) nonspecific questions.
B) closed-ended questions.
C) open-ended questions.
D) investigative questions.
E) exploratory questions.
projects
Classification: Concept
67) One advantage of open-ended questions in an interview is:
A) a significant amount of time can be devoted to each interviewee.
B) the interviewee is restricted to providing just a few answers.
C) previously unknown information can result.
D) they work well when the answers to the questions are well known.
E) they are not biased.
projects
Classification: Concept
16
68) Which of the following can be considered an advantage of open-ended questions?
A) The interviewer cannot explore unexpected lines of inquiry.
B) Open-ended questions often make the interviewee scared.
C) The interviewee has a sense of involvement and control in the interview.
D) Interviewees can respond by selecting true or false.
E) Data cannot be collected over the phone.
projects
Classification: Concept
69) Questions in interviews and on questionnaires asking those responding to choose from a set
of specified responses are:
A) specific questions.
B) closed-ended questions.
C) open-ended questions.
D) structured questions.
E) stratified questions.
projects
Classification: Concept
70) Which of the following can be considered an advantage of closed-ended questions?
A) The interviewer can explore unexpected lines of inquiry.
B) Closed-ended questions work well when the major answers to the questions are well known.
C) The interviewee has a sense of involvement and control in the interview.
D) Closed-ended questions often put the interviewee at ease.
E) Previously unknown information may surface.
projects
Classification: Concept
17
71) Which of the following is an advantage of closed-ended questions?
A) Interviews based on closed-ended questions do not necessarily require a large time
commitment, so more topics can be covered.
B) Closed-ended questions enable the analysts to explore information that does not quite fit
defined answers.
C) The analyst can obtain previously unknown information.
D) Closed-ended questions often put the interviewee at ease.
E) The interviewee has a sense of involvement and control in the interview.
projects
Classification: Concept
72) Rating a response or idea on some scale, say from strongly agree to strongly disagree, would
be classified as a(n):
A) open-ended question.
B) stratified question.
C) closed-ended question.
D) contemporary question.
E) structured question.
projects
Classification: Application
73) Good interview guidelines consist of:
A) phrasing the question to illicit the correct response.
B) typing your notes within two weeks of the interview.
C) establishing expectation levels about the new system.
D) seeking a variety of perspectives from the interviews.
E) using as much time as you need.
projects
Classification: Concept
18
74) Which of the following is a reason for directly observing end users?
A) The analyst gets a snapshot image of the person or task being observed.
B) Observations are not very time consuming.
C) People often do not have a completely accurate appreciation of what they do or how they do
it.
D) Employees will alter their performance if they know that they are being observed.
E) Interviewing is less rich, passive, and often provides ambiguous data.
projects
Classification: Concept
75) The analysis of documents can help you identify:
A) problems with unknown systems.
B) special information processing circumstances that occur frequently.
C) the reason why current systems are designed the way they are.
D) the organizational stock price.
E) the steering committee.
projects
Classification: Concept
76) A written work procedure:
A) indicates the job an analyst will need to perform on a given project.
B) describes how a particular job or task is performed.
C) indicates what data flow in or out of a system and which are necessary for the system to
function.
D) enables you to work backwards from the information on a report to the data that must have
been necessary to generate it.
E) determines if the information makes sense for the organization from an economic and
operational standpoint.
projects
Classification: Concept
19
