47) Potential development projects with a cross-functional focus are often identified by:
A) a steering committee.
B) top management.
C) a senior IS manager.
D) individual departments.
E) customers.
projects
Classification: Concept
48) Which of the following possible project sources most often reflects the broader needs of the
organization?
A) User department
B) Development group
C) IS manager
D) Top management
E) Production manager
projects
Classification: Concept
49) Which of the following alternative methods for making information systems identification
and selection decisions has the highest associated cost?
A) Development group
B) User department
C) Steering committee
D) Top management
E) End user
projects
Classification: Concept
11
50) Which of the following alternative methods for making information systems identification
and selection decisions has as its focus integration with existing systems?
A) Development group
B) User department
C) Steering committee
D) Top management
E) End user
projects
Classification: Concept
51) The extent to which the project is viewed as improving profits, customer service, etc., and
the duration of these benefits best defines which of the following evaluation criteria?
A) Potential benefits
B) Resource availability
C) Technical difficulty or risks
D) Strategic alignment
E) Value chain analysis
projects
Classification: Concept
52) The extent to which the project is viewed as helping the organization achieve its strategic
objectives and long-term goals describes:
A) potential benefits.
B) resource availability.
C) technical difficulty or risks.
D) strategic alignment.
E) value chain analysis.
projects
Classification: Concept
12
53) Analyzing an organization’s activities to determine where value is added to products and/or
services and the costs incurred best describes:
A) affinity clustering.
B) business process reengineering.
C) value chain analysis.
D) resource availability.
E) technical difficulty.
projects
Classification: Concept
54) The primary deliverable from the project identification and selection phase is:
A) a context data flow diagram.
B) at least three substantively different system design strategies for building the replacement
information system.
C) the development of a new version of the software and new versions of all design documents.
D) an entity relationship diagram.
E) a schedule of specific IS development projects.
projects
Classification: Concept
55) If the project team and organizational officials reassess the project after each subsequent
SDLC phase to determine if the business conditions have changed or if a more detailed
understanding of a system’s costs, benefits, and risks suggest that the project is not as worthy as
previously thought, they are:
A) adhering to the incremental commitment principle.
B) overly cautious.
C) using a CASE methodology.
D) adhering to a bottom-up commitment principle.
E) using a staged approach to systems development.
projects
Classification: Concept
13
56) As a rule of thumb estimate, what percentage of the entire development effort should be
devoted to the project initiation and planning process?
A) Between 10 and 20 percent
B) Less than 5 percent
C) Less than 10 percent
D) Between 20 and 30 percent
E) Over 50 percent
projects
Classification: Concept
57) Activities designed to assist in organizing a team to conduct project planning is the focus of:
A) project development.
B) project identification and selection.
C) project initiation.
D) analysis.
E) implementation and operation.
projects
Classification: Concept
58) Which of the following is NOT a project initiation activity?
A) Establishing management procedures
B) Dividing the project into manageable tasks
C) Establishing a relationship with the customer
D) Establishing the project initiation team
E) Establishing the project initiation plan
projects
Classification: Concept
14
59) Which of the following is a project initiation activity?
A) Developing a preliminary schedule
B) Setting a baseline project plan
C) Determining project standards and procedures
D) Establishing a relationship with the customer
E) Developing a communication plan
projects
Classification: Concept
60) The objective of the project planning process is the development of:
A) a Baseline Project Plan and Project Scope Statement.
B) a Systems Service Request.
C) entity relationship diagrams.
D) corporate strategic plan.
E) an information systems plan.
projects
Classification: Concept
61) The Baseline Project Plan does not:
A) contain all information collected and analyzed during project initiation and planning.
B) specify detailed project activities for the next life cycle phase, analysis, and less detail for
subsequent project phases.
C) include being used by the project selection committee to help decide if the project should be
accepted, redirected, or canceled.
D) reflect the best estimate of the project’s scope, benefits, costs, risks, and resource
requirements given the current understanding of the project.
E) include the database metadata.
projects
Classification: Concept
15
62) A major outcome and deliverable from project initiation and planning that reflects the best
estimate of the project’s scope, benefits, costs, risks, and resource requirements defines the:
A) Baseline Project Plan.
B) Information Systems Plan.
C) Mission Statement.
D) Resource Requirements Statement.
E) Systems Service Request.
projects
Classification: Concept
63) Which of the following is a project planning activity?
A) Establishing management procedures
B) Establishing a relationship with the customer
C) Estimating resources and creating a resource plan
D) Establishing the project management environment and project workbook
E) Establishing the project initiation plan
projects
Classification: Concept
64) Which of the following is NOT a project planning activity?
A) Determining project standards and procedures
B) Establishing management procedures
C) Developing a Statement of Work
D) Dividing the project into manageable tasks
E) Developing a communication plan
projects
Classification: Concept
16
65) A major outcome and deliverable from the project initiation and planning phase that contains
an estimate of the project’s scope, benefits, costs, risks, and resource requirements best defines:
A) Baseline Project Plan.
B) Information Systems Plan.
C) Business Case.
D) Statement of Work.
E) System Service Request.
projects
Classification: Concept
66) To identify the financial benefits and costs associated with the development project is the
purpose of:
A) financial feasibility.
B) technical feasibility.
C) operational feasibility.
D) economic feasibility.
E) schedule feasibility.
projects
Classification: Concept
67) Tangible benefits would include:
A) improved organizational planning.
B) ability to investigate more alternatives.
C) improved asset control.
D) lower transaction costs.
E) first to market.
Classification: Concept
17
68) Cost reduction and avoidance, error reduction, and increased flexibility are examples of:
A) intangible benefits.
B) qualitative benefits.
C) tangible benefits.
D) legal and contractual benefits.
E) profitable benefits.
Classification: Concept
69) A savings of $5,000 resulting from data entry error reductions would most likely be classified
as a(n):
A) intangible benefit.
B) qualitative benefit.
C) tangible benefit.
D) operational benefit.
E) profitable benefit.
Classification: Application
70) A benefit derived from the creation of an information system that can be measured in dollars
and with certainty is a(n):
A) intangible benefit.
B) qualitative benefit.
C) tangible benefit.
D) operational benefit.
E) profitable benefit.
Classification: Concept
18
71) The reduction of waste creation is an example of a(n):
A) intangible benefit.
B) qualitative benefit.
C) tangible benefit.
D) operational benefit.
E) profitable benefit.
Classification: Application
72) A cost associated with an information system that can be measured in dollars and with
certainty best describes:
A) economic cost.
B) tangible cost.
C) intangible cost.
D) one-time cost.
E) measurable cost.
Classification: Concept
73) Which of the following would be classified as a tangible cost?
A) Loss of customer goodwill
B) Cost of hardware
C) Employee morale
D) Operational inefficiency
E) Not all customers use the Internet.
Classification: Application
19