61) Indicating when and how written and oral reports will be provided by the team, how team
members will coordinate work, what messages will be sent to announce the project to interested
parties, and what kinds of information will be shared with vendors and external contractors
involved with the project describes:
A) determining project standards and procedures.
B) developing a project scope statement.
C) developing a communication plan.
D) setting a baseline project plan.
E) establishing the project initiation team.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
62) Risks can arise from:
A) the use of new technology.
B) resistance to change.
C) availability of critical resources.
D) member inexperience with technology or the business area.
E) all of the above.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
21
63) The third phase of the project management process in which the plans created in the prior
phases are put into action is:
A) project planning.
B) project development.
C) project initiation.
D) project execution.
E) project close down.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
64) Which of the following occurs during project execution?
A) Monitoring project progress against the baseline project plan
B) Conducting post project reviews
C) Establishing the project initiation plan
D) Establishing the project workbook
E) Establishing the communication plan
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
65) Changes to the baseline project plan might be motivated by:
A) a slipped completion date of an activity.
B) a bungled activity that must be redone.
C) the identification of a new activity that becomes evident later in the project.
D) an unforeseen change in personnel due to sickness, resignation, or termination.
E) all of the above.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
66) The responsibility for keeping all team members informed of the project status best
describes:
22
A) monitoring project progress against the baseline project plan.
B) executing the baseline plan.
C) communicating the project status.
D) updating project status.
E) establishing the project initiation plan.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
67) Which of the following states correctly the formality and use of a project workbook?
A) In terms of formality, the project workbook would be rated low to medium. In terms of use,
the project workbook would be used to inform and serve as a permanent record.
B) In terms of formality, the project workbook would be rated high. In terms of use, the project
workbook would be used to resolve issues.
C) In terms of formality, the project workbook would be rated high. In terms of use, the project
workbook would be used to inform and serve as a permanent record.
D) In terms of formality, the project workbook would be rated low. In terms of use, the project
workbook would be used to resolve issues.
E) In terms of formality, the project workbook would be rated medium to high. In terms of use,
the project workbook would be used to resolve issues.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
23
68) Which of the following states correctly the formality and use of hallway discussions?
A) In terms of formality, hallway discussions would be rated medium. In terms of use, hallway
discussions would be used to inform.
B) In terms of formality, hallway discussions would be rated high. In terms of use, hallway
discussions would be used to inform.
C) In terms of formality, hallway discussions would be rated low. In terms of use, hallway
discussions would be used to inform and resolve issues.
D) In terms of formality, hallway discussions would be rated high. In terms of use, hallway
discussions would serve as a permanent record.
E) In terms of formality, hallway discussions would be rated medium to high. In terms of use,
hallway discussions would be used to resolve issues.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
69) The final phase of the project management process that focuses on bringing a project to an
end is called:
A) project evaluation.
B) project closedown.
C) project initiation and planning.
D) project review.
E) project implementation.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
24
70) Ensuring that all contractual terms of the project have been met is done during:
A) conducting postproject reviews.
B) closing the customer contract.
C) setting a baseline project plan.
D) communicating the project status.
E) project implementation.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
71) Determining the strengths and weaknesses of project deliverables, the processes used to
create them, and the project management process is done during:
A) conducting postproject reviews.
B) closing down the project.
C) establishing the communication plan.
D) communicating the project status.
E) closing the customer contract.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
72) Any person, group of people, piece of equipment, or material used in accomplishing an
activity is referred to as a(n):
A) entity.
B) agent.
C) resource.
D) identifier.
E) expense.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
73) A scheduling technique where the order and duration of the sequence of activities directly
affect the completion date of a project refers to:
25
A) sequencing strategy.
B) Gantt scheduling.
C) critical path scheduling.
D) activity scheduling.
E) task management.
Gantt charts and network diagrams.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects, Explain how information systems can be used to assist in decision making
Classification: Application
AACSB: Information Technology, Application of Knowledge
74) A critical path refers to:
A) a sequence of task activities whose order and durations indirectly affect the completion date
of a project.
B) a sequence of task activities whose order and durations directly affect the completion date of a
project.
C) a sequence of task activities whose order must be performed in parallel.
D) a sequence of task activities whose duration cannot last more than 40 percent of the time
allotted to the project.
E) none of the above.
Gantt charts and network diagrams.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects, Explain how information systems can be used to assist in decision making
Classification: Application
AACSB: Information Technology, Application of Knowledge
26
75) A technique that uses optimistic, pessimistic, and realistic time to calculate the expected time
for a particular task best defines:
A) Gantt.
B) Computer Aided Software Engineering (CASE).
C) Program Evaluation Review Technique (PERT).
D) flowcharting.
E) Unified Modeling Language (UML).
Gantt charts and network diagrams.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects, Explain how information systems can be used to assist in decision making
Classification: Application
AACSB: Information Technology, Application of Knowledge
76) Optimistic time refers to:
A) the maximum period of time for an activity to be completed.
B) the minimum period of time for an activity to be completed.
C) the planner’s “best guess” of the amount of time the activity actually will require for
completion.
D) the maximum period of time for an entire project to be completed.
E) the average period of time for an activity to be completed.
Gantt charts and network diagrams.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects, Explain how information systems can be used to assist in decision making
Classification: Application
AACSB: Information Technology, Application of Knowledge
27
77) Pessimistic time refers to:
A) the maximum period of time for an activity to be completed.
B) the minimum period of time for an activity to be completed.
C) the planner’s “best guess” of the amount of time the activity actually will require for
completion.
D) the maximum period of time for an entire project to be completed.
E) the average period of time for an activity to be completed.
Gantt charts and network diagrams.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects, Explain how information systems can be used to assist in decision making
Classification: Application
AACSB: Information Technology, Application of Knowledge
78) Realistic time refers to:
A) the maximum period of time for an activity to be completed.
B) the minimum period of time for an activity to be completed.
C) the planner’s “best guess” of the amount of time the activity actually will require for
completion.
D) the maximum period of time for an entire project to be completed.
E) the average period of time for an activity to be completed.
Gantt charts and network diagrams.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects, Explain how information systems can be used to assist in decision making
Classification: Application
AACSB: Information Technology, Application of Knowledge
28