36) Variable expenses are any person, group of people, piece of equipment, or material used in
accomplishing an activity.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Application
AACSB: Information Technology, Application of Knowledge
37) Critical path scheduling is a scheduling technique whose order and duration of a sequence of
task activities directly affect the completion date of a project.
Gantt charts and network diagrams.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects, Explain how information systems can be used to assist in decision making
Classification: Application
AACSB: Information Technology, Application of Knowledge
38) If an activity’s optimistic time is four days, its realistic time is 10 days, and its pessimistic
time is 25 days, then its estimated time would be 11.5 days.
Gantt charts and network diagrams.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects, Explain how information systems can be used to assist in decision making
Classification: Application
AACSB: Information Technology, Application of Knowledge
39) An activity on the critical path will have a slack time of 1.
Gantt charts and network diagrams.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects, Explain how information systems can be used to assist in decision making
Classification: Application
AACSB: Information Technology, Application of Knowledge
40) A planned undertaking of related activities to reach an objective that has a beginning and an
11
end best defines:
A) task development.
B) activity plan.
C) project.
D) task schedule.
E) project mission.
CLLO: Describe the components of an information system (IS)
Classification: Application
AACSB: Information Technology, Application of Knowledge
41) An individual with a diverse set of skills-management, leadership, technical, conflict
management, and customer relationship-who is responsible for initiating, planning, executing,
and closing down a project best defines:
A) chief information officer.
B) consultant.
C) project scheduler.
D) project manager.
E) end user.
CLLO: Discuss the role of information systems in supporting business processes
Classification: Application
AACSB: Information Technology, Application of Knowledge
42) Arguably, the most instrumental person to the successful completion of any project is the:
A) chief information officer.
B) project manager.
C) end user.
D) staff consultant.
E) department manager.
CLLO: Discuss the role of information systems in supporting business processes
Classification: Application
AACSB: Information Technology, Application of Knowledge
12
43) Influencing the activities of others toward the attainment of a common goal through the use
of intelligence, personality, and abilities refers to which of the following project manager
activities?
A) Conflict management
B) Management
C) Leadership
D) Team management
E) Customer relations
CLLO: Discuss the role of information systems in supporting business processes
Classification: Application
AACSB: Information Technology, Application of Knowledge
44) Managing conflict within a project team to ensure that conflict is not too high or too low best
defines which of the following project manager activities?
A) Conflict management
B) Leadership
C) Team management
D) Problem solving
E) Risk management
CLLO: Discuss the role of information systems in supporting business processes
Classification: Application
AACSB: Information Technology, Application of Knowledge
45) Identifying, assessing, and managing the risks and day-to-day changes that occur during a
project best defines which of the following project manager activities?
A) Conflict management
B) Risk and change management
C) Team management
D) Customer relations
E) Technical problem solving
CLLO: Discuss the role of information systems in supporting business processes
Classification: Application
AACSB: Information Technology, Application of Knowledge
13
46) Skills that include interpreting system requests and specifications, site preparation and user
training, and contact point for customers best represent:
A) leadership.
B) management.
C) customer relations.
D) conflict management.
E) team management.
CLLO: Discuss the role of information systems in supporting business processes
Classification: Application
AACSB: Information Technology, Application of Knowledge
47) Skills that include defining and sequencing activities, communicating expectations, assigning
resources to activities, and monitoring outcomes best represent:
A) customer relations.
B) leadership.
C) team management.
D) management.
E) technical problem solving.
CLLO: Discuss the role of information systems in supporting business processes
Classification: Application
AACSB: Information Technology, Application of Knowledge
48) Which of the following is NOT a project management phase?
A) Closing down the project
B) Planning the project
C) Executing the project
D) Initiating a project
E) Implementing the project
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Application
AACSB: Information Technology, Application of Knowledge
14
49) A controlled process of initiating, planning, executing, and closing down a project best
defines:
A) systems development.
B) project management.
C) project development.
D) systems management.
E) systems development technique.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
50) The phase of the project management process in which activities are performed to assess the
size, scope, and complexity of the project and to establish procedures to support later project
activities best defines:
A) project initiation.
B) scope development.
C) project planning.
D) project assessment.
E) project design.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
15
51) Which of the following project management activities is associated with project initiation?
A) Estimating resources and creating a detailed resource plan
B) Describing project scope, alternatives, and feasibility
C) Establishing a relationship with the customer
D) Identifying and assessing risks
E) Closing down the project
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
52) Defining the necessary activities required to organize the initiation team while they are
working to define the scope of the project is the focus of which of the following activities?
A) Establishing the project initiation team
B) Establishing management procedures
C) Establishing the project management environment and project workbook
D) Dividing the project into manageable tasks
E) Establishing the project initiation plan
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
16
53) An online or hard-copy repository for all project correspondence, inputs, outputs,
deliverables, procedures, and standards that is used for performing project audits, orientation of
new team members, communicating with management and customers, identifying future
projects, and performing post project reviews is called:
A) a project workbook.
B) a schedule book.
C) a project planner.
D) project management software.
E) an electronic calendar.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
54) Which of the following is NOT a true statement regarding project planning?
A) Project planning often requires that you make numerous assumptions about resource
availability and potential problems.
B) Project planning is the second phase of the project management process.
C) Project planning focuses on defining clear, discrete activities and the work needed to
complete each activity within a single project.
D) The repetitive nature of the project management process requires that plans be constantly
monitored throughout the project and periodically updated.
E) Monitoring project progress against the baseline project plan is the first project planning
activity.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
17
55) Developing an understanding of the content and complexity of the project is the purpose of:
A) developing a project charter activity of the project planning phase.
B) setting a baseline project plan activity of the project planning phase.
C) determining project standards and procedures activity of the project planning phase.
D) describing the project scope, alternatives, and feasibility activity of the project planning
phase.
E) closing down the project activity of the project planning phase.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
56) Which of the following is NOT a project planning activity?
A) Setting a baseline project plan
B) Identifying and assessing risk
C) Determining project standards and procedures
D) Establishing management procedures
E) Developing a project charter
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
18
57) The process of dividing the project into manageable tasks and logically ordering them to
ensure a smooth evolution between tasks defines:
A) task division.
B) work breakdown structure.
C) work structuring.
D) project division.
E) critical path scheduling.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
58) Which of the following is NOT a task characteristic?
A) A task should have well-accepted predecessor and successor steps.
B) A task should have a single and identifiable deliverable.
C) A task should have a known method or technique.
D) A task should be completed by only one person.
E) A task is measurable so that percent completed can be determined.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
19
59) Which of the following is a true statement regarding project time estimates?
A) Project time estimates for task completion and overall system quality are significantly
influenced by the assignment of people to tasks.
B) Resource estimates should not be revised based upon the skills of the actual person assigned
to a particular activity.
C) Staff learning can be enhanced by assigning individuals to tasks which are “over their heads.”
D) Project time estimates are always on target.
E) Hardware and software are the most important, and expensive, part of project resource
planning.
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
60) During which of the following project planning activities do you use the information
regarding tasks and resource availability to assign time estimates to each activity in the work
breakdown structure?
A) Dividing the project into manageable tasks
B) Describing project scope, alternatives, and feasibility
C) Setting a baseline project plan
D) Developing a preliminary schedule
E) Developing a project scope statement
CLLO: Discuss best practices for selecting, evaluating, and managing information systems
projects
Classification: Concept
AACSB: Information Technology, Application of Knowledge
20