92) According to the National Association of Credit Management, receivables are only the
second most important item on the balance sheet.
Topic: Accounts Receivable
AACSB: Analytic Skills
93) The first line of defense against bad debt losses is to have a financial institution extend loans
to credit-seeking customers.
Topic: Accounts Receivable
AACSB: Analytic Skills
94) Most small businesses conduct a thorough credit investigation before selling to a new
customer.
Topic: Accounts Receivable
AACSB: Analytic Skills
95) An important first step in protecting the small business from bad debt losses is a detailed
credit application.
Topic: Accounts Receivable
AACSB: Analytic Skills
96) One effective technique for improving cash management is to establish a firm credit policy in
writing and let customers know in advance what it is.
Topic: Accounts Receivable
AACSB: Analytic Skills
97) When an account becomes overdue, entrepreneurs must take immediate action.
Topic: Accounts Receivable
AACSB: Analytic Skills
98) Small business owners should not press customers for payment of their past due accounts for
fear of losing them as customers altogether.
Topic: Accounts Receivable
AACSB: Analytic Skills
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