75) Role expectations indicate our view of how we’re supposed to act in a given situation.
76) As compared to collectivist cultures, conformity to social norms is higher in individualistic
cultures.
77) High-status group members interrupt others more often than low-status members.
78) High-status members of groups are often given less freedom to deviate from norms than are
other group members.
79) If a group is highly cohesive then it will be highly productive even with low performance
norms.
80) Individual decisions are more time consuming than group decisions.
81) Increasing the group’s status and the perceived difficulty of attaining membership encourages
group cohesiveness.
82) If creativity is important, then individual decision making tends to be more effective than
group decision making.
83) Group decisions are generally less accurate than the judgments of the most accurate
individual in the group.
84) The chief advantage of the nominal group technique is that it permits the group to meet
formally but does not restrict independent thinking, as does the interacting group.
85) Research consistently shows that a group in a brainstorming session generates more ideas
than an individual working alone.
86) Differentiate between formal and informal groups.
35
87) What is a command group? What is a task group? Differentiate between command group and
task group.
88) List and briefly describe the stages in the five-stage model of group development.
89) Explain the following terms: “role perception” and “role expectation.”
90) What are four common classes of norms?
91) What is deviant workplace behavior? How is deviant workplace behavior influenced by the
group to which the individual belongs?
92) According to the status characteristics theory, what are the three sources of status?
93) How does group size affect a group’s behavior?
94) Describe the relationship between cohesiveness and productivity.
95) Discuss the advantages and disadvantages of group decisions as compared to individual
decisions.
96) Explain the following terms: “groupthink” and “groupshift.”
97) Define status and discuss the global implications that status has for an international manager
in both Western and Eastern cultures.
98) Which of the following is not a reason why people join groups?
A) to consume fewer hours in decision making
B) to fulfill social needs for affiliation
C) to feel stronger and have fewer self-doubts
D) to achieve something that cannot be individually achieved
E) to have increased feelings of worth
99) Temporary groups with deadlines have their own unique sequencing of actions. The first of
these actions is _________.
A) forming
B) first meeting
C) norming
D) transitioning
E) performing
100) Which term refers to a set of expected behavior patterns attributed to someone occupying a
given position in a social unit?
A) norms
B) status
C) role
D) cohesiveness
E) diversity
101) Which of the following factors corresponds to deep-level diversity in groups?
A) national origin, race, and gender
B) roles, status, and power
C) ability, intelligence, and personality
D) underlying attitudes, values, and opinions
E) security, self-esteem, and affiliation
102) Which of the following is not a characteristic of group diversity?
A) increased conflicts
B) lower group morale
C) higher dropout rates
D) decreased cohesiveness
E) greater factual errors
103) What happens during the adjourning stage of the five-stage group-development model?
A) wrapping up activities
B) assimilating a common set of expectations
C) solidifying the group structure
D) resisting the constraints of the group
E) dealing with uncertainty about leadership
104) The degree to which members of the group are similar to, or different from, one another is
considered as diversity.
105) Temporary groups with deadlines follow the five-stage group-development model of
forming, storming, norming, performing, and adjourning.