97) Which of the following abilities is the primary strength of a bureaucracy?
A) to perform standardized activities in a highly efficient manner
B) to break the unity-of-command concept between departments
C) to facilitate coordination when the organization has complex activities
D) to save a great deal of money by eliminating hierarchical roles
E) to rotate people through different functional areas using lateral transfers
98) In a boundaryless organization, how does management flatten the hierarchy and minimize
status and rank?
A) by eliminating cross-hierarchical teams
B) by removing vertical boundaries
C) by discouraging participative decision-making practices
D) by dividing jobs into small standardized tasks
E) by enforcing the chain of command