Sullivan, Effective Leadership and Management, 8/e
Chapter 15
Question 1
Type: MCSA
Which step should be taken first when recruiting and selecting nursing staff?
1. Develop a structured interview guide.
2. Become familiar with the position description for the jobs available.
3. Develop a recruitment strategy to attract qualified applicants.
4. Identify potential applicants who would meet the job description.
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Planning
Learning Outcome: 15-1: Describe how to recruit applicants.
Question 2
Type: MCMA
Which information is an example of what should be included in the position description for the RNs who will staff
a newly opened hospital unit?
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
Sullivan, Effective Leadership and Management, 8/e Test Bank
Standard Text: Select all that apply.
1. Base salary is $22.00 per hour with a 10 percent shift differential for hours worked after 7:00 p.m.
2. Communicates changes in client condition to appropriate staff
3. Will accrue sick time at a rate of 4 hours per month
4. Reports directly to the nurse manager of the unit
5. Must maintain ACLS certification
Rationale 1: Restricting the nurse’s ability to ask and answer questions of the applicant defeats the purpose of
having a staff member present during the interview.
Rationale 2: An orientation program provides the nurse with the state and federal guidelines to ensure appropriate
questions are asked.
Rationale 3: Restricting the nurse’s ability to ask and answer questions of the applicant defeats the purpose of
having a staff member present during the interview.
Rationale 4: Allowing the nurse to ask questions freely could violate state and federal regulations governing the
interview.
Global Rationale:
Cognitive Level: Applying
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Planning
Learning Outcome: 15-3: Describe how to interview prospective candidates.
Question 4
Type: MCSA
Which question is considered appropriate to ask during an interview?
1. “What is the country of your national origin?”
2. “Do you speak any language in addition to English?”
3. “Will child care be a problem if you are hired?”
4. “Are there any holidays on which you would not work?”
Client Need: Safe Effective Care Environment
Sullivan, Effective Leadership and Management, 8/e Test Bank
Copyright 2013 by Pearson Education, Inc.
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Implementation
Learning Outcome: 15-4: Distinguish between appropriate and inappropriate questions to ask during an
interview.
Question 5
Type: MCSA
A new graduate nurse is preparing for an interview by the nurse recruiter. The applicant should be ready to be
asked questions about which topic?
1. General state of health
2. Availability of transportation to work
3. Previous military service
4. Willingness to work all shifts
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Planning
Learning Outcome: 15-4: Distinguish between appropriate and inappropriate questions to ask during an
interview.
Question 6
Type: MCSA
A human resources (HR) manager knows which method of recruitment is most likely to be productive and
inexpensive?
1. Internet websites
2. Advertisements in professional journals
Sullivan, Effective Leadership and Management, 8/e Test Bank
3. Employee referrals
4. Job fairs
Global Rationale:
Cognitive Level: Applying
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Planning
Learning Outcome: 15-3: Describe how to interview prospective candidates.
Question 8
Type: MCSA
A candidate has arrived for an interview. The interview is conducted with various personnel within the
organization. This is an example of an attempt to ensure which result?
1. Interrater reliability
2. Intrarater reliability
3. Validity
4. Construct validity
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Implementation
Learning Outcome: 15-3: Describe how to interview prospective candidates.
Question 9
Type: MCSA
Sullivan, Effective Leadership and Management, 8/e Test Bank
A nurse manager tells the human resources (HR) director, “I would really like to hire someone of another race to
balance out the team.” The HR director tells the manager recruiting and hiring based on race is in violation of
which statute?
1. The Equal Pay Act of 1963
2. Age Discrimination Act
3. Americans with Disabilities Act
4. Title VII of the Civil Rights Act
2. “We do lots of client teaching. Do you like doing client teaching?”
3. “Tell me about your past work experience.”
4. “Please tell me about your most rewarding experience as a nurse.”
5. “Have you ever cared for a client on a ventilator?”
Rationale 2: This is a statement of one of the job responsibilities of this nurse.
Rationale 3: The job overview is a general statement about the job and does not include specifics like those in the
question.
Rationale 4: Job benefits include items such as salary, paid holidays, and insurance coverage. The benefits are not
included in the position description.
Global Rationale:
Cognitive Level: Applying
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Implementation
Learning Outcome: 15-1: Describe how to recruit applicants.
Question 12
Type: MCSA
A nurse manager is conducting her first interview. The manager is provided interview guidelines by the human
resources (HR) director. Which advice from the HR director is most effective?
1. “Follow these guidelines and do not ask personal questions.”
2. “If you are unsure of a question, ask yourself if the question applies to job performance.”
3. “You may ask any question as long as it’s stated in third person.”
4. “You may ask only the questions that are provided.”
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Implementation
Sullivan, Effective Leadership and Management, 8/e Test Bank
Copyright 2013 by Pearson Education, Inc.
Learning Outcome: 15-4: Distinguish between appropriate and inappropriate questions to ask during an
interview.
Question 13
Type: MCSA
A new nurse manager has conducted a series of interviews, but did not use an interview guide. Why would the
manager’s director be dismayed that no interview guide was used?
1. Each organization has standardized interview questions that must be used.
2. The director has selected questions to ask the interviewee.
3. A list of standardized questions allows for reliability in comparing candidates.
4. The director was not included in the interview process.
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Evaluation
Learning Outcome: 15-3: Describe how to interview prospective candidates.
Question 14
Type: MCSA
An OB manager is interviewing a registered nurse for a labor and delivery position. The manager asks the
interviewee, “Tell me about the most challenging delivery experience in your nursing career,” and learns the
candidate has experienced several challenges that required quick action. Which nursing skill will this exchange
best assess?
1. Adaptability
Sullivan, Effective Leadership and Management, 8/e Test Bank