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Rationale 4: People work on the basis of consequences to the group.
Global Rationale:
Cognitive Level: Applying
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Implementation
Learning Outcome: 13-1: Identify time wasters.
Question 24
Type: MCMA
As part of a new time management initiative, the nurse manager is creating a “to-do” list. How should the manger
structure this list?
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
Standard Text: Select all that apply.
1. Focus on the events that are planned for each day.
2. Focus on the activities the manager expects for the day.
3. Block out time for the unexpected.
4. Be certain the list is flexible.
5. Do not create a “to-do” list for more than one day at a time.
Cognitive Level: Applying
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Planning
Learning Outcome: 13-3: Set priorities.
Question 25
Type: MCSA
For the last several weeks, the nurse manager has felt as if there is not enough time in the day to accomplish all
the required tasks. The manager goes home exhausted and does not look forward to going to work in the morning.
What strategy may help alleviate some of this stress?
1. Do tasks as quickly as possible.
2. Hurry through work, hoping someone else will catch any mistakes that are made.
3. Do not start any new tasks after lunch.
4. Pick a simple task and complete it just before going home each day.
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Planning
Learning Outcome: 13-5: Manage personal organization and self discipline.
Question 26
Type: MCMA
Sullivan, Effective Leadership and Management, 8/e Test Bank
A nurse manager has felt overwhelmed by work the last few months. After putting in many hours of unpaid
overtime, the workload is beginning to stabilize. The nursing supervisor asks the manager to take on a new task
that is exciting and stimulating. What should the manager do?
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
Standard Text: Select all that apply.
1. Consider how much work will be added to the current workload.
2. Tell the supervisor no.
3. Talk with the supervisor about decreasing another work responsibility if this project is accepted.
4. Accept the assignment and plan to continue to work very hard until it is completed.
5. Accept the assignment, but only if additional salary is offered.
A staff nurse frequently interrupts the nurse manager with problems that the staff nurse could solve. What should
the manager say to correct this behavior?
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
Standard Text: Select all that apply.
1. “I am no longer going to interrupt my work for you.”
2. “Let me see what I can do about the problem you are having.”
3. “Is this a problem you can handle yourself?”
4. “You have the skills to solve this issue.”
5. “I trust you to solve this problem.”
A nurse manager must place a telephone call to a colleague who always wants to chat socially for several minutes.
The manager does not have time for a social call. What is the best time for the manager to make this call?
1. At 9:00 a.m. after physician rounds are complete
2. A few minutes before the colleague usually goes to lunch
3. In the middle of the afternoon
4. First thing in the morning, just after shift report
2. Tell the sender that the manager is not allowed to get personal e-mails at work.
3. Forward the e-mails back to the sender.
4. Send the colleague an e-mail that reads, “Stop wasting my time with these e-mails.”
5. Delete the messages without opening them.
Rationale 1: There is no reason to hold a meeting that is not necessary.
Rationale 2: Holding a meeting that lasts only 10 minutes is a waste of the nurses’ time.
Rationale 3: There is no reason to reschedule a meeting if there is no information to discuss.
Rationale 4: If there is no reason to hold a meeting, it should be canceled.
Global Rationale:
Cognitive Level: Applying
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Planning
Learning Outcome: 13-6: Minimize time wasters.
Sullivan, Effective Leadership and Management, 8/e Test Bank
Copyright 2013 by Pearson Education, Inc.
