Rationale 4: Getting a job and moving on with life are not goals. A short-term goal statement would be, “I want
to work and save $5,000 in the next year.”
Global Rationale:
Cognitive Level: Analyzing
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Evaluation
Learning Outcome: 13-2: Identify goals.
Question 14
Type: MCMA
The nurse manager must attend to several tasks this afternoon. Which tasks would the manager categorize as
urgent?
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
Standard Text: Select all that apply.
1. Waiting for pharmacy to call back about a meeting time
2. Planning a staff meeting for next week
3. Assisting a family whose child is in the emergency department
4. Finding replacements for two staff members on the next shift who called in sick
5. Trying to organize the visitor take-out menus
Cognitive Level: Analyzing
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Planning
Learning Outcome: 13-3: Set priorities.
Question 15
Type: MCMA
Which activities are similar enough that they could be grouped to better manage time?
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
Standard Text: Select all that apply.
1. Restocking the medication cart
2. Discussing a diet request with a new client
3. Calling for extra linen from laundry
4. Search the Internet for an unfamiliar client diagnosis
5. E-mailing a colleague a question about the schedule
Client Need: Safe Effective Care Environment
Sullivan, Effective Leadership and Management, 8/e Test Bank
Copyright 2013 by Pearson Education, Inc.
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Implementation
Learning Outcome: 13-4: Group activities and minimize routine work.
Question 16
Type: MCSA
A newly appointed nurse manager has just completed education on time-management skills. Which statement
would the instructor evaluate as indicating this nurse understands the basic concepts of time management?
1. “My job as a nurse manager is so dynamic that I probably will not be able to attain true time management.”
2. “The key to using time management is to respect my time as well as the time of others.”
3. “If I am going to be able to manage time, the hospital will need to invest in a computer-based time-management
system.”
4. “The most important aspect of time management for me is to manage paperwork flow.”
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Evaluation
Learning Outcome: 13-5: Manage personal organization and self-discipline.
Question 17
Type: MCSA
A nurse manager is working on several projects and is stressed most of the time. This manager prefers working at
the unit desk instead of in the office to be certain nothing on the unit is missed. Which would be the most effective
method to decrease this manager’s stress?
1. Keep a structured schedule for “work time” on each project in the office.
Sullivan, Effective Leadership and Management, 8/e Test Bank
2. Elicit assistance from employees to help complete the projects.
3. Allow one project to fall behind while finishing up the others.
4. Take a sick day to work on the projects uninterrupted at home.
Rationale 4: Skimping on client assessment could cause a decrease in client care quality or legal consequences.
Global Rationale:
Cognitive Level: Applying
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Planning
Learning Outcome: 13-5: Manage personal organization and self-discipline.
Question 19
Type: MCSA
The nurse manager is significantly behind in the required paperwork for the job. How can the manager rectify this
situation?
1. Make stacks of work on the corner of the desk so the work can be seen.
2. Use paper for all communication so a record is kept.
3. Discontinue subscriptions to all journals.
4. Set a goal to work on paperwork for a portion of every day.
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Planning
Learning Outcome: 13-6: Minimize time wasters.
Question 20
Type: MCSA
Sullivan, Effective Leadership and Management, 8/e Test Bank
When driving towards a meeting, the nursing supervisor gets a call explaining the meeting is to be delayed for
about 30 minutes. Which activity is the best use of this supervisor’s waiting time?
1. Listen to music on the radio.
2. Drive to the meeting place and read the minutes from the last meeting.
3. Stop by the closest store and get doughnuts to share with everyone.
4. Use the time to make some personal phone calls.
4. Along with a flatter organization and easy access, the nurse manager’s job responsibilities have increased.
5. In today’s health care environment there is pressure to do more with less.
4. “I am putting a summary of a research article on the board each week since I realize many of the nurses do not
read journals.”
5. “I am really concerned about what the nursing supervisor said about our unit. I can’t get it off my mind.”