As a result of retirements, resignations, and reorganization, a nurse became nurse manager of a high-acuity unit 3
months after being licensed. The manager struggles with the responsibilities of the position and is often unable to
make decisions. Which component of the AONE management competencies does this nurse probably lack?
1. Foundational thinking skills
2. Personal and professional accountability
3. Clinical practice knowledge
4. Effective communication skills
Correct Answer: 3
Rationale 1: There is no evidence that this nurse lacks foundational thinking skills.
Rationale 2: There is no evidence that this nurse lacks personal and professional accountability.
Rationale 3: To effectively manage a high-acuity unit, the nurse must have sufficient experience to develop
clinical practice knowledge. Three months is not long enough for that to occur.
Rationale 4: There is no evidence that this nurse does not have effective communication skills.
Global Rationale:
Cognitive Level: Applying
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Evaluation
Learning Outcome: 4-6: Describe what makes a leader successful.
Question 23
Type: MCSA
A newly promoted nurse manager is fearful that previous coworkers will undermine her efforts to succeed in this
new position. The new manager does not share information with these coworkers even though they may need the
information to understand changes that are going to occur in the organization. Which emotional intelligence self-
management competency is this nurse most clearly violating?
1. Adaptability
2. Initiative
3. Transparency
4. Optimism
Sullivan, Effective Leadership and Management, 8/e Test Bank
Client Need: Safe Effective Care Environment
Sullivan, Effective Leadership and Management, 8/e Test Bank
Copyright 2013 by Pearson Education, Inc.
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Evaluation
Learning Outcome: 4-6: Describe what makes a leader successful.
Question 25
Type: MCMA
Staff nurses have been asked to comment on the work of a nurse manager as part of the manager’s performance
review. Which comments by the staff nurses would indicate to the supervisor that the manager is also a leader?
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
Standard Text: Select all that apply.
1. “He helped me to understand the structure of the hospital’s organization.”
2. “I hope to be as good a manager as he is someday.”
3. “He negotiated a pay increase for the RNs on the unit.”
4. “His example has encouraged me to get to know people in other departments in the hospital.”
5. “His assignments are always fair and appropriate for the client census.”
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Evaluation
Learning Outcome: 4-2: Differentiate between leaders and managers.
Question 26
Sullivan, Effective Leadership and Management, 8/e Test Bank
Type: MCMA
Which leadership activities exemplify a quantum leadership style?
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
Standard Text: Select all that apply.
1. The leader reports how outcomes were achieved.
2. The leader brings cookies and coffee to every early morning meeting.
3. The leader is accepting of change.
4. The leader encourages staff nurses to help clients access Internet sites about their disease process.
5. The leader often talks about the “vision” of the organization.
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
Standard Text: Select all that apply.
1. The ability to be empathetic to clients and staff
2. Ability to sustain high energy for long periods of time
3. Awareness of the needs of clients and the organization
4. Use of persuasion as a leadership technique
5. Long history of leadership success
4. Return to school to obtain a master’s degree.
Cognitive Level: Applying
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Implementation
Learning Outcome: 4-6: Describe what makes a leader successful.
Question 30
Type: MCSA
During a discussion of how to proceed on a project, a team member says, “I don’t care how we do it. Just tell me
what to do and I will get it done.” What kind of followership is this nurse exhibiting?
1. Passive
2. Active
3. Dependent
4. Independent
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Evaluation
Learning Outcome: 4-5: Discuss how followership is essential to leadership.
Sullivan, Effective Leadership and Management, 8/e Test Bank
Copyright 2013 by Pearson Education, Inc.