Global Rationale:
Cognitive Level: Applying
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Planning
Learning Outcome: 4-4: Describe what management roles nurses fill in practice.
Question 7
Type: MCMA
The nurse manager has been assigned the task of developing and implementing a new staffing system for the
emergency department. The nurse has reached the “directing” phase of this project. On which activities would the
nurse focus at this point?
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
Standard Text: Select all that apply.
1. Deciding on the skill mix necessary for direct client care
2. Selling the new system to the current emergency department staff
3. Comparing the actual results of the new system to the projected results
4. Telling staff what to do
5. Coaching the staff through the implementation of a new schedule
Sullivan, Effective Leadership and Management, 8/e Test Bank
Copyright 2013 by Pearson Education, Inc.