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Hebda, Handbook of Informatics, 5/e Test Bank
Chapter 24
Question 1
Type: FIB
There are an increasing number of health care consumers who initially seek health related information on the
Internet. The term used to describe this individual is _____________________ .
Standard Text:
Correct Answer: E-patient
Rationale : “E-patients” are individuals who assume access to health care information 24x7 and expect to be a
partner in health care decision-making. It is clear that health care delivery is changing to include an increased
emphasis on this partnership through consumer health care services that link information technologies, business
structures, strategies, processes and people.
Global Rationale:
Cognitive Level: Remembering
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Communication and Documentation
Learning Outcome:
Question 2
Type: MCSA
Which of the following terms is defined as a subspecialty of medical informatics which studies from a
patient/consumer perspective the use of electronic information and communication to improve medical outcomes
and the health care decision-making process?
1. Consumer health information
2. Customer health information
3. Customer health informatics
4. Consumer health informatics
Question 3
Type: MCSA
Which of the following best defines an e-patient?
1. Assumes access to health care information each day
2. Has all data on the PHR
3. Checks hospitals online for services
4. Uploads information about health care providers on the Internet
24/7 and expect to be a partner in health care decision making.
Rationale 2: There has been a paradigm shift in the expectation of the health care consumer or patient. An
increasing number of consumers have a greater expectation and an increase in learning more about their personal
health. To that end, the Internet and related health web sites have become an important component in the
understanding of health and illness. “E-patients” are individuals who assume access to health care information
24/7 and expect to be a partner in health care decision making.
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
Rationale 3: There has been a paradigm shift in the expectation of the health care consumer or patient. An
increasing number of consumers have a greater expectation and an increase in learning more about their personal
health. To that end, the Internet and related health web sites have become an important component in the
understanding of health and illness. “E-patients” are individuals who assume access to health care information
24/7 and expect to be a partner in health care decision making.
Rationale 4: There has been a paradigm shift in the expectation of the health care consumer or patient. An
increasing number of consumers have a greater expectation and an increase in learning more about their personal
health. To that end, the Internet and related health web sites have become an important component in the
understanding of health and illness. “E-patients” are individuals who assume access to health care information
24/7 and expect to be a partner in health care decision making.
Global Rationale:
Cognitive Level: Understanding
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Communication and Documentation
Learning Outcome:
Question 4
Type: MCMA
Ferguson (2002) describes levels in which online health care consumers or e-patients access and use health-related
information. Which of the following are considered a level of access?
Standard Text: Select all that apply.
1. Search for information on Internet
2. Seek guidance from online patient-helper
3. Use the paid services of online medical advisors and consultants
4. Receive one-way electronic messages from their clinicians
5. E-mail family and friends seeking information, advice, and support.
Question 5
Type: FIB
________________________________ is a subspecialty of medical informatics which studies from a
patient/consumer perspective the use of electronic information and communication to improve medical outcomes
and the health care decision-making process.
Standard Text:
Correct Answer: Consumer health informatics
Rationale : According to AMIA, CHI-WG (2009): Consumer health informatics is “a subspecialty of medical
informatics which studies from a patient/consumer perspective the use of electronic information and
communication to improve medical outcomes and the health care decision-making process.” Consumers are
increasingly using information technology tools that facilitate interactive and personalized communication with
their health care practitioners. Technology tools have the capability to assist in the creation of consumer-centric
health care information that can be specifically customized or “tailored” for each individual patient.
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
Global Rationale:
Cognitive Level: Understanding
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Communication and Documentation
Learning Outcome:
Question 6
Type: MCSA
The health care delivery system is rapidly changing especially with the incorporation of technology. There is an
increased emphasis on this partnership through consumer health care services that link information technologies
and which of the following entities?
1. Business structures
2. Patients' paper records
3. Pharmaceutical representatives
4. Billing departments
Question 7
Type: MCSA
With the growth of consumer informatics, concerns have emerged that have alarmed health care professionals.
Which of the following is one of the issues associated with health information related websites?
1. Health care professionals are concerned with the abundance of websites.
2. Health care professionals are alarmed by the number of inaccurate websites.
3. Health care professionals are concerned with the increase in websites uploaded by nonprofit societies.
4. Health care professionals are not concerned with websites related to illness advice.
2008).
Rationale 2: Technology tools have the capability to assist in the creation of consumer-centric health care
information that can be specifically customized or “tailored” for each individual patient.
Rationale 3: There are growing concerns about the quality, timeliness, and potential misinterpretation of health
information available on the Web. These concerns are driving the development of a national and international
quality standards agenda to help health professionals and consumers alike access and evaluate high-quality online
health information that is accurate, current, valid, appropriate, intelligible, and free of bias (Health on the Net,
2008).
Rationale 4: There are growing concerns about the quality, timeliness, and potential misinterpretation of health
information available on the Web. These concerns are driving the development of a national and international
quality standards agenda to help health professionals and consumers alike access and evaluate high-quality online
health information that is accurate, current, valid, appropriate, intelligible, and free of bias (Health on the Net,
2008).
Global Rationale:
Cognitive Level: Understanding
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Communication and Documentation
Learning Outcome:
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
Question 8
Type: MCMA
E-patients access and use health-related information in an attempt to do which of the following?
Standard Text: Select all that apply.
1. "Search and rescue"—consumers seek information related to symptoms of a newly diagnosed disease or
disorder.
2. Understand the severity of their illness
3. Join with other online consumers to research their shared concerns
4. Interact with volunteer online health professionals
5. Engage in electronic conversations with their local clinicians
Question 9
Type: MCSA
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
Consumers have access to a wide-range of resources that have the potential for informing their health care
decisions and thus promoting a greater responsibility for which of the following?
1. Understanding how electronic health records work
2. Developing a cryptic password
3. Upgrading personal software
4. Self-care
Question 10
Type: MCSA
Which of the following statements is correct about consumer informatics?
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
1. More than one-half of all American adults use online resources to locate personal health information.
2. The most trusted websites are not associated with the federal government.
3. Knowledge of technology is not essential in finding quality information.
4. Standards are unnecessary and unattainable in consumer informatics.
Question 11
Type: MCSA
Technology has changed health care. Which of the following best depicts how technology has impacted the
consumer?
1. The consumer is savvier about health and health care.
2. Technological advances are too expensive for the consumer to employ.
3. Technology has created information overload for all consumers.
4. Consumers are afraid of reading about their health online.
Question 12
Type: MCMA
Technology tools have the capability to assist in the creation of consumer-centric health care information. Which
of the following describe how health care information can be specifically customized or tailored for each
individual patient?
Standard Text: Select all that apply.
1. Data are collected from individual consumers regarding their health care characteristics and behaviors and a
health profile is created.
2. Health care information containing the best-evidence practices must be available in an electronically retrievable
format.
3. Information technology allows the patients records to be viewed by anyone with a username and password.
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
