Among the following, which defines the process for determining health care worker information systems training
needs?
Standard Text: Select all that apply.
1. User classes are used to refine the types of training courses needed for system implementation.
2. End-users are identified and grouped by job class responsibilities.
3. Training needs of each job class are determined according to what functions each end-user will perform.
4. Training is delivered based upon what administrators decide to automate first.
5. User class is defined and categorized as the personnel who perform similar functions.
Question 12
Type: MCMA
Which of the following are considered steps for identifying training needs?
Standard Text: Select all that apply.
1. Identify user needs
2. Determine content
3. Establishing learning objectives
4. Deciding teaching approach
5. Create evaluation strategy
Question 13
Type: MCMA
Among the following, which indicate that an organization has identified and is managing human factors in the
work environment?
Standard Text: Select all that apply.
1. Classroom question and answer periods are regularly kept to a strict limit of five minutes.
2. Tent cards with name and unit of trainees are placed in the classroom at each meeting.
3. Administrators meet with unit supervisors and not staff for fear of intimidating them during the critical
implementation phase.
4. A series of noon meetings (lunch provided) called “LunchBytes” are offered for demonstrations and discussion
sessions.
5. An article announcing the implementation of the new system and recognizing the staff appears in the local
paper.
Question 14
Type: FIB
_________________________ is a process approach that allows for a full range of evaluation tools, technology,
and techniques.
Standard Text:
Correct Answer: Targeted Evaluation Process
Rationale : Many organizations have been interested in a process-based evaluation and have adopted the targeted
evaluation process (TEP) as an evaluation methodology. TEP is a process approach that allows for a full range of
evaluation tools, technology, and techniques (Combs & Falletta 2000).
Global Rationale:
Cognitive Level: Applying
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Teaching and Learning
Learning Outcome:
Question 15
Type: MCSA
A trainer uses the following learning plan: An e-mail push is used for the announcement, a Webinar (Web-based
seminar) is used for an overview session, simulations are used for self-paced learning, instant messaging is used
for query resolution, a Web meeting is used for demonstration, simulation is used for practice, e-mail is used for
feedback, another Webinar is used for a closing session, and a Web-based test is used for evaluation. Identify
which training strategy was used for the learning plan.
1. Mixed learning
2. Blended learning
3. Comprehensive learning
4. Flexible learning
Question 16
Type: MCMA
Which of the following are specific factors to consider when selecting a training method?
Standard Text: Select all that apply.
1. Time required to develop program
2. Cost of development and training
3. Application training strategies
4. Learning styles of trainees
5. Learning retention strategies
Question 17
Type: MCMA
Which of the following topics should be included in training class content?
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
Standard Text: Select all that apply.
1. Computer-related policies
2. Access privileges
3. Computer literacy
4. Error correction
5. System idiosyncrasies
Question 18
Type: MCSA
Which of the following is not a factor to consider when selecting a trainer?
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
1. Teaching skills
2. Ability to interact
3. Experience with process outcomes
4. Educational approach
Question 19
Type: MCMA
Which of the following factors should be considered when selecting a training site?
Standard Text: Select all that apply.
1. Classroom cost
2. Network connectivity
3. Classroom capacity
4. Training environment
5. Cabling and wiring