Rationale 3: Unless staff members are adequately trained and understand the usefulness and nuances of a system
upgrade, the technology is not fully utilized.
Rationale 4: Unless staff members are adequately trained and understand the usefulness and nuances of a system
upgrade, the technology is not fully utilized.
Global Rationale:
Cognitive Level: Understanding
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Communication and Documentation
Learning Outcome:
Question 39
Type: MCSA
Implementation of any system can be facilitated by the committee‘s understanding of the amount of time that is
needed to successfully complete the project. To that end, what is an important staffing concept for administration
to consider when appointing members to a technology committee?
1. Committee member must equally divide duties to complete tasks.
2. Committee members should meet more than once a week to complete tasks.
3. All member of the committee need a comprehensive technology background.
4. Relevant committee members can be given alternate work assignments to accommodate the increase in
committee work.
Question 40
Type: FIB
Soon after the go-live event, ____________ from the implementation evaluation should be acted on in a timely
manner.
Standard Text:
Correct Answer: feedback
Rationale : Soon after the go-live event, feedback from the implementation evaluation should be acted on in a
timely manner. All feedback, if relevant, after implementation should be identified and acted upon immediately.
Global Rationale:
Cognitive Level: Understanding
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Communication and Documentation
Learning Outcome:
Question 41
Type: FIB
A _________________________ is an excellent and low-tech method to solicit feedback after a system has been
implemented.
Standard Text:
Correct Answer: suggestion box
Rationale : A suggestion box is an excellent method to solicit feedback from users of a new system. The
suggestions should be reviewed in a timely manner.
Global Rationale:
Cognitive Level: Understanding
Client Need: Safe Effective Care Environment
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Communication and Documentation
Learning Outcome:
Question 42
Type: MCSA
The ongoing maintenance of the technical issues is the role of which of the following departments?
1. Nursing
2. Information services department
3. Computer programmers
4. Vice president of technology
Question 43
Type: FIB
A large portion of ongoing maintenance is related to technical and ____________________ issues.
Standard Text:
Correct Answer: equipment
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
Rationale : A large portion of ongoing maintenance is related to technical and equipment issues. During the
planning phase, committee members should consider the role of technical support personnel.
Global Rationale:
Cognitive Level: Understanding
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Communication and Documentation
Learning Outcome:
Question 44
Type: MCMA
Which of the following considerations point to the need for a new system?
Standard Text: Select all that apply.
1. Poor performance
2. Frequent down times
3. Up to date programming language
4. No vendor support
5. Outmoded technology
Question 45
Type: MCSA
Which of the following statements is true about the life cycle?
1. The life cycle has a beginning and an end.
2. The life cycle is ongoing.
3. The life cycle is not relevant to system purchase or upgrades.
4. The life cycle has six distinctive steps.
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.