Hebda, Handbook of Informatics, 5/e Test Bank
Chapter 9
Question 1
Type: MCSA
The scientific study of the interaction between people, machines, and their work environments is which of the
following?
1. Ergonomics
2. Human–computer interaction (HCI)
3. Human factors
4. Usability
Question 2
Type: MCSA
Ergonomics focuses on which of the following?
1. The ability of the nurse to complete computer processing
2. Correct posture while keyboarding
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
3. Establishing protocols for benchmarking
4. The physical design for safety, comfort, and convenience
Question 3
Type: FIB
_____________________________ is the study of how people design, implement, evaluate and use interactive
computer systems
Standard Text:
Correct Answer: Human-computer interaction
Rationale : Human-computer interaction or HCI is the study of how people design, implement, evaluate and use
interactive computer systems
Global Rationale:
Cognitive Level: Understanding
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Communication and Documentation
Learning Outcome:
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
Question 4
Type: MCMA
Usability is a subset of HCI and one of its major components. Which of the following are usability topics?
Standard Text: Select all that apply.
1. Using an application
2. Learning to use a system
3. User satisfaction
4. Efficiency
5. Error-free/error-forgiving interactions
Question 5
Type: MCSA
The broad goals of usability are to promote acceptance and use of systems through improved interactive systems,
software, developing new kinds of applications to support specific work, and promoting job optimization with the
use of information systems. A user interface can effectively disappear if which of the following is correct?
1. The system is designed well.
2. The system has multiple partners.
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
3. The system has a comprehensive set of instructions.
4. The system has little to no downtime.
Question 6
Type: MCSA
Usability experts cite three main goals of HCI and usability. Which of the following is not a usability goal?
1. Effectiveness
2. Efficiency
3. Replication
4. User satisfaction
Question 7
Type: FIB
____________________________ guide health informaticists in completing user-centered design processes,
usability tests, IT adoption evaluations and usability research.
Standard Text:
Correct Answer: Human-Computer interaction frameworks
Rationale : Human-Computer interaction frameworks guide health informaticists in completing user-centered
design processes, usability tests, IT adoption evaluations and usability research.
Global Rationale:
Cognitive Level: Applying
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Communication and Documentation
Learning Outcome:
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.
Question 8
Type: MCSA
Which of the following frameworks is based on work-centered research and distributed cognition?
1. The FITT framework
2. UFuRT (User, Function, Representation, and Task analysis) framework
3. Human, Organization, Technology-fit (HOT-fit)
4. The Staggers Human–Computer Interaction Framework
Question 9
Type: FIB
_________________________ is the study of how people design, implement, and evaluate interactive computer
systems in the context of users’ tasks and work.
Standard Text:
Correct Answer: Human-computer interaction (HCI)
Rationale : HCI blends psychology and/or cognitive science, applied work in computer science, sociology and
information science into the design, development, purchase, implementation and evaluation of applications.
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.