_______________________ has become widespread throughout the health care industry as a method of continual
process of measuring services and practices against the toughest competitors in the health care industry.
Correct Answer: Benchmarking
Rationale : Benchmarking is the continual process of measuring services and practices against the toughest
competitors in the health care industry. An example of benchmarking is to compare the number of IS staff
required to support the clinical applications for the enterprise to that of other health care providers with similar
demographic and volume statistics. When needs are no longer met, or the organization falls far below the
benchmark, the process of identifying potential solutions and selecting the best option is begun again.
Cognitive Level: Understanding
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Planning
Hebda, Handbook of Informatics, 5/e Test Bank
Copyright 2012 by Pearson Education, Inc.