Part IV: Test Bank
TB-1 | 2
1. The _____ imperative for studying intercultural communication refers to the need to
understand differences in a diverse work environment, identify new business markets, and
develop new products for differing cultural contexts.
a. economic
b. technological
c. peace
d. demographic
2. The need to market products effectively in different countries illustrates the _____ imperative
for studying intercultural communication.
a. economic
b. technological
c. peace
d. demographic
3. The possibility of communicating with people from different cultures via e-mail, fax, and the
Internet illustrates the _____ imperative for studying intercultural communication.
a. economic
b. technological
c. peace
d. self-awareness
4. John, an engineer in a multinational corporation, e-mails coworkers from India and Taiwan on
a weekly basis. John’s communication illustrates the _____ imperative for studying intercultural
communication.
a. economic
b. technological
c. peace
d. demographic
5. Changes in the composition of the U.S. population illustrate the _____ imperative for studying
intercultural communication.
a. economic
b. technological
c. peace
d. demographic
CHAPTER 1 Why Study Intercultural Communication?
6. John and Nancy were raised in Illinois and speak only English. Many of their neighbors,
however, have immigrated from countries outside the United States and speak English as a
second language. John’s and Nancy’s desire to have a positive relationship with their diverse
neighbors illustrates the _____ imperative for studying intercultural communication.
a. economic
b. technological
c. peace
d. demographic
7. Violence, conflict, and tension between differing cultural groups in constant contact illustrate
the _____ imperative for studying intercultural communication.
a. economic
b. self-awareness
c. peace
d. demographic
8. Ethnic conflicts in Bosnia and the Soviet Union as well as ethnic tensions in other
multicultural nations illustrate the _____ imperative for studying intercultural communication.
a. economic
b. ethical
c. peace
d. demographic
9. Increased understanding of one’s self as a cultural being illustrates the _____ imperative for
studying intercultural communication.
a. self-awareness
b. demographic
c. ethical
d. technological
10. Maria had never really thought much about her Italian heritage until she became friends with
Aylin, an American of Middle Eastern descent. Through conversations and visits to Aylin’s
family, Maria gradually began to realize how many of her own behaviors were culturally
determined. Maria’s experience illustrates the _____ imperative for studying intercultural
communication.
a. economic
b. ethical
c. self-awareness
d. demographic
TB-1 | 4
11. People who believe that cultural differences are only superficial and that there are certain
rules that apply across cultures are operating from a _____ position of ethics.
a. political
b. relativist
c. judicial
d. universalist
12. People who believe that behavior can only be judged within the context in which it occurs are
operating from a _____ position of ethics.
a. relativist
b. cultural
c. universalist
d. demographic
13. Rebecca is appalled that in some countries girls regularly marry before they reach the age of
fifteen. She believes that all females should be adults before they marry regardless of their
culture because of issues of education, prenatal health, and economic rights. Rebecca has
assumed the _____ position of ethics.
a. relativist
b. westernized
c. universalist
d. politicized
14. Toni tells his Chinese friend Guiwen that he should not be angry about the perceived
superficial friendliness of many Americans without first understanding the cultural context of
their behavior. Toni has taken a _____ position of ethics.
a. explanatory
b. universalist
c. relativist
d. nonjudgmental
15. The process by which we “look in the mirror” to see ourselves as cultural beings is known as
_____.
a. self-reflexivity
b. self-awareness
c. journaling
d. heterogeneity
16. The term _____ refers to the result of increased contact (through the Internet, media reports,
and travel) among people around the world.
a. global village
b. heterogeneity
c. self-reflexivity
CHAPTER 1 Why Study Intercultural Communication?
TB-1 | 5
d. assimilatable
17. The term _____ refers to the ability of southern and eastern European immigrants to “blend”
into the general U.S. population.
a. global village
b. heterogeneity
c. self-reflexivity
d. assimilatable
18. Principles of conduct that help govern the behavior of individuals and groups are known as
_____.
a. morals
b. ethics
c. values
d. beliefs
19. _____ are the result of the tendency for members of particular ethnicities to settle in the same
area (such as Latinos in Englewood and East Los Angeles).
a. Class structures
b. Ethnic tensions
c. Global villages
d. Enclaves
20. Economic disparity among the ethnic groups in the United States can be best understood by
looking at _____.
a. enclaves
b. their class structure
c. assimilatable groups
d. their economic mobility
21. The expansion of businesses into markets around the world is known as _____.
a. immigration
b. mobility
c. heterogeneity
d. globalization
22. Historically, the anti-immigrant nativistic movements of the late 19th and the early 20th
centuries:
a. targeted immigrants of southern European descent only.
b. were not supported by the government of the United States.
c. promoted violence against newer immigrants to the United States.
d. were a form of economic protection for enclave communities.
CHAPTER 1 Why Study Intercultural Communication?
TB-1 | 6
23. The changes in the patterns of immigration during the last 40 years illustrate the fact that the
population of the United States is becoming much more _____.
a. heterogeneous
b. classist
c. nativist
d. ethical
24. According to Martin and Nakayama, the study of intercultural communication in order to
proselytize others without their consent illustrates a(n) _____ issue about the application of
intercultural knowledge.
a. ethical
b. practical
c. religious
d. demographic
25. Token stories of success and upward mobility (illustrated by Oprah, Ross Perot, and
Madonna) reinforce _____ and perpetuate the myth that there is equal opportunity for all to
achieve upward mobility in the United States.
a. heterogeneity
b. class structure
c. economic diversity
d. assimilation
26. Being aware of one’s cultural limitations and taking an “other-oriented” approach in
intercultural encounters is termed _____.
a. dialogical approach
b. self-reflexivity
c. identity management
d. cultural humility
27. _____ refers to certain bodies of cultural knowledge and cultural competencies.
a. Cultural capital
b. Diasporic group
c. Global village
d. Cultural humility
28. Ethnic and national groups that are geographically dispersed throughout the world are known
as _____.
a. cultural capitals
b. diasporic groups
c. global villages
CHAPTER 1 Why Study Intercultural Communication?
d. colonies
29. Assembly plants or factories, mainly of U.S. companies, established on the U.S.–Mexican
border and primarily using Mexican labor are known as _____.
a. maquiladoras
b. diaspora
c. sojourners
d. colonies
30. The way individuals make sense of their multiple images concerning the sense of self in
different social contexts is known as _____.
a. nativism
b. cultural humility
c. identity management
d. anglocentrism
31. Many American companies provide little or no training before sending their workers
overseas.
32. Anti-immigrant, nativist sentiment was well supported at the government level during the
late 1800s.
33. The Chinese Exclusion Act officially prohibited the Chinese from immigrating to the United
States.
34. Maquiladoras are an example of how multinational corporations can reap lower labor costs
while adhering to U.S. environmental policies.
35. Until the 1960s, most immigrants to the United States came from Europe.
36. The majority of immigrants to the United States now come from Latin America or Asia.
37. Generally speaking, all immigrants can assimilate in the American “melting pot.”
TB-1 | 8
38. The universalist position holds that cultural behavior can only be judged within the context in
which it occurs.
39. In the next 20 years, the racial and ethnic diversity of the U.S. population will be distributed
more evenly across the nation.
40. A dialogical approach focuses on the importance of dialogue in developing and maintaining
relationships between individuals and communities.
41. Cultural humility is the process of learning to understand oneself and one‘s position in
society.
42. The way individuals make sense of their multiple images concerning the sense of self in
different social contexts is referred to as self-reflexivity.
43. “Melting pot” is a metaphor that assumes that immigrants and cultural minorities will be
assimilated into the U.S. majority culture, losing their original cultures.
44. In what ways might economic conditions make a difference in attitudes toward foreign
45. In what ways might the study of intercultural communication be helpful in understanding the
46. Identify and discuss three ways in which we might become ethical students of culture.
47. Identify and discuss four of the six imperatives for studying intercultural communication.
48. Compare and contrast the universal and relativist positions with regard to ethical
49. In what ways have the wars in Afghanistan and Iraq underscored the need to study
50. How has the history of immigration influenced the cultural relations within the United
51. How might self-reflexivity improve intercultural communication?
