1. A list of items to be discussed at a group meeting is a(n)
2. Four major types of administrative duties explained in chapter 13 of Effective Group Discussion are
3. Minutes should
4. A written message providing the time, place, purpose and other information relevant to an upcoming meeting
is a(n)
5. A member of a committee has prepared copies of an extensive written report of findings from research she
did for the committee. Next she would
6. “Structuring discussion” includes which of the following leadership behaviors?
7. You are the group leader and the group has just begun discussing merits of a possible solution when one
member asks you, “Well, what do you think of this proposal?” Effective Group Discussion recommends that
you reply
8. Which is the best statement for gatekeeping in a shy member who has said nothing during a discussion and
who looks to you as if she may want to say something?
9. Whose responsibility is it to notify members of the purpose, the time, and place of the meeting, as well as any
other necessary preparations required before the meeting will take place?
10. Which task(s) need to be completed by the leader following a group meeting?
11. The meeting notice is sent to members prior to the meeting and should include:
12. The list of items of business, topics, and other matters in the sequence they will be considered during the
meeting is the:
13. Leaders of virtual teams are responsible for the same administrative functions as leaders of face to face
teams, but the duties are carried out _____________________:
14. The leader places a new topic brought up by a member during the meeting on a separate flip chart, board, or
piece of note paper for consideration later. This is called placing off-topic items in the
_______________________:
15. When group leaders encourage the group to search for more alternatives and to brainstorm, they are
stimulating what type of thinking?
16. make sure all members have an equal opportunity to speak
17. address your comments to specific individuals instead of the group in general
18. identify frequent contributors and encourage others to follow their example
19. comment after each member’s remark
20. be sure to give your opinion whenever possible
21. When viewing the leader as completer, your authors use the metaphor of the leader being brick and the
group members being mortar.
22. Leadership should be tailored to fit the specific situation facing the group.
23. When the task is important to members, they may resist tight procedural control by a leader.
24. Good leaders fight against member inequity and critical thinking.
25. Because communication is so important, groups should meet regularly even if the actual task could be
accomplished using other communication avenues.
26. If a small group member realizes that discussion has shifted from an issue the group was trying to settle to
expressing opinions about a new movie playing in town, s/he should wait for the discussion leader to reorient
the group.
27. Although a chairperson needs to make some statement about the purpose of a meeting, to prevent stifling
member creativity this should not include such details as the form of the output (such as an agenda or a written
resolution).
28. Administrative responsibilities of the coordinator of a task force are performed mostly between meetings.
29. Scheduling fun activities for the group can ultimately help work to run more smoothly.
30. Many large groups use Robert’s Rules of Order as their parliamentary code.
31. Minutes should be focused on the content of a meeting rather than on the process and procedures.
32. Galanes, Adams, and Brilhart say that problem-solving groups should keep written records of all meetings.
33. Even if a professional secretary writes minutes for a small group, the chairperson is still responsible for the
accuracy of the minutes.
34. A chair should remain objective and refrain from voting on issues.
35. Most of the questions a discussion leader asks during a committee meeting should be addressed to
individuals.
36. If a member has not spoken out on a major issue or topic, the discussion leader should gatekeep by asking
that person to state his or her opinion; for instance, “Fay, what is your opinion about requiring community
service?”
37. To give everyone an equal chance to participate, a discussion leader may sometimes have to interrupt a
speech by a group member.
38. During an extended argument about which of two possible suppliers of parts should be awarded a contract,
the discussion leader should not take sides.
39. When a team member seems NOT to be doing a fair share of the work or to be at odds with the group goal,
the group leader should promptly confront that person (unless someone else does so).
40. Even to stimulate critical thinking, a member should not be asked to serve as a devil’s advocate for a
position no one else argues for.
41. The three categories of services small problem-solving group leaders should supply are administrative,
discussion leading, and ______________.
42. At a minimum, a notice of a future meeting should include the source of the memo, to whom it is addressed,
time and place of the meeting, the ______________ for the meeting, and how to prepare.
43. A person who communicates between or among groups is known as a __________.
liaison
44. Minutes focus on the ____________, not the process of discussion.
45. A list of all topics, issues, and other items to be dealt with during a meeting is called a(n) ______________.
46. While you are leading a problem-solving discussion, another member asks your opinion on an issue that is
being argued heatedly. You should ______________.
47. It’s imperative that ongoing committees keep accurate and comprehensive __________________ that serve
as official summary records of the important content of meetings.
48. Matthew received a memo that outlined the time, location, and content of his next committee meeting.
Matthew received a ___________________.
49. You need to write a notice of the first meeting of a new committee of which you were appointed chair. What
should be included in that notice?
50. You are being considered for a trial position in a company that includes many self-managed work teams in
research and development, design, assembly, and other departments. You have been asked by the personnel
director to write your view of the ideal way for an elected team leader to fulfill that role in relation to other
members. Write a draft of your answer.
51. As a communication specialist in the personnel office, you have been asked to prepare a workshop for
newly elected quality circle coordinators. What are the points, ideas, or principles you should include that these
new coordinators will be expected to adhere to while serving as problem-solving discussion leaders for their
teams.
52. Write a code of ethical guidelines in which each statement is a standard or criterion by which a designated
small group leader can evaluate personal behaviors when leading a group of peers.
53. Explain as many techniques or procedures as you can that a designated small group leader might use to help
develop the group and foster meeting-to-meeting improvement.
54. List (in the order you would try them) as many techniques as you can think of for controlling speaking and
interrupting by a highly dominant, compulsive speaker in your discussion group.
55. Describe as many techniques as you can recall for stimulating creative thinking during a discussion.
56. As discussion leader, what might you do to encourage members to do more CRITICAL THINKING about
information and ideas?
