1. Which problem would likely rank highest in solution multiplicity?
2. All of the following are steps in PMOPs, except:
3. All of the following are steps in The Single Question Format, except:
4. All of the following are steps in the Ideal Solution Format, except:
5. PERT could be used to advantage in which step of a problem-solving discussion?
6. This technique, in which group members are polled for topics and problems, is utilized to identify problems
on which the group can work.
7. When cooperative requirements are high for a problem, before discussing pros and cons of solutions the
group needs to
8. When group members are engaging in a problem census, they should do all of the following, except:
9. “How can we penalize students for dropping and adding during the quarter?” is an example of a poorly
phrased problem question because it is:
10. When a group engages in groupthink, the decision about a solution or procedure for implementing the
solution usually is suggested by
11. From analyses of discussions characterized by groupthink, poor decisions were found to be mostly a product
of the
12. Shaw defines ____________ as “the degree to which the task in and of itself is interesting, motivating, and
attractive to the group members.”
13. The extent to which a proposed solution must be okay with the people whom it will affect is the
____________ dimension.
14. the degree to which the task in and of itself is interesting to the group members
15. dimension of the problem is the level of members’ knowledge about and previous experience with the task
16. the degree to which coordinated efforts are essential to satisfactory completion of a task
17. the problem’s complexity
18. number of conceivable alternatives to solving the problem
19. extent to which a proposed solution must be acceptable to people whom it will impact
20. Decisions made by these groups are just as good as face-to-face
21. These remain relatively expensive because of the specialized equipment required
22. Allows members’ rapid-fire messaging
23. a form of asynchronous environment
24. electronically mediated conferences that allow group members to meet while being located in different
places
25. lets members hear but not see each other
26. Effective Group Discussion urges small groups to reach decisions as civilly as possible by suppressing
arguments.
27. Some Computer-Mediated teams’ decisions can be just as effective as face-to-face teams’ decisions if GSS is
used correctly.
28. Groups should rarely bring in outside information to aid in the decision-making process.
29. Electronic brainstorming capitalizes on the fact that anonymity can remove inhibitions
30. Groupthink refers to analytical and critical thinking expressed during group discussions.
31. Facilitators can negatively impact creative thinking by posting/stating comments such as, “Remember to be
innovative when offering our views.”
32. The Ideal Solution Format is beneficial when members and the groups they represent must accept the
solution.
33. Ideally, intrinsic interest is high in all members of a group assigned to solve a problem.
34. An outlined systematic procedure is needed to be sure no vital step is missed while discussing how to solve
a complex problem.
35. It is not necessary to consider possible negative consequences of a possible solution arrived at by sudden
insights following thorough discussion of the problem.
36. When discussants have high intrinsic interest in a problem, they will likely prefer more procedural control
from the discussion leader than when they are not so interested.
37. Group members are just as satisfied using group decision-making computer software as they are meeting in
face-to-face groups.
38. Cooperative requirements refer to the need of group members to be friends in order to accomplish certain
goals.
39. PMOPs is the only problem solution procedure that addresses issues of group climate and how members
will interact with one another.
40. Groupthink refers to the great creative power reaped by groups.
41. A group may be so optimistic that it overestimates the chances for its programs to succeed, this group has
__________________.
42. When a high-status leader has a preferred solution, or the group closes itself off to any information contrary
to its preference it has become _____________.
43. The phrase ________________ means the degree to which coordinated efforts are essential to satisfactory
completion of a task.
44. The ____________ dimension is the level of members’ knowledge about and previous experience with the
task.
45. When group members experience pressure to conform, this can manifest itself in many ways, one is group
members can ________ their own remarks.
46. To avoid groupthink, each member should assume the role of _______
47. The _____________ technique is designed specifically to allow a group or organization to assess how a
proposal policy or change might negatively affect the individuals and groups involved.
48. For complex problems involving the entire group, the ___________ or PERT can help members keep track
of implementation details.
49. _______________ refers to the problem’s complexity, hence the effort, knowledge, and skill needed to
achieve the goal.
50. ________________ refers to the number of realistic alternatives to solving the problem.
51. What are the four steps in brainstorming?
52. Following the P-MOPS model, write an outline of questions for initiating each of the major steps in
discussing the following problem: A great amount of harmful-to-health particles have recently been discovered
in the air of your city of approximately 50,000. These particles are mostly being produced by wood-burning
stoves in residents’ homes. Numerous calls have been made asking the city council to do something to stop or
reduce the air pollution by such stoves. You’ve just been appointed chair of a special task force to recommend
what to do to council. Write an outline of five questions, each of which represents a major step in the P-MOPS.
53. What are the major steps of the Procedural Model of Problem-Solving?
54. List the five steps of the Single Question Format.
55. What are the four steps of the Ideal Solution Format?
56. List and describe the symptoms of group think
57. List and explain the steps to preventing groupthink.