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35. Why is the term "disciplines" used to describe high-performance team
characteristics?
36. Frank is a cook at a nonprofit shelter, a part of a seven-member crew. The
crew prepares meals from donated items, often improvising or "improving"
standard recipes based on availability. The credit of this transformation goes to
Frank who taught the other members of the crew to not only improvise from
routine but also to cook nutritious meals with the available items. Frank is
demonstrating the teamwork KSA of:
37. Nathan is one of six real estate agents assigned to a local office. He is not
especially good at planning or problem solving, but whenever someone needs a
sounding board or has an issue to vent, Nathan is there to pay attention, nod his
head, refrain from giving biased advice, and be supportive. Nathan is
demonstrating the teamwork KSA of:
38. Marc, a basketball team coach, gets the team to agree to work on free
throws, passing patterns, new defenses, and generally all aspects needed to set
and maintain the win percentage. Marc is exhibiting the teamwork KSA of:
39. The single most important factor for effective teams is that they have
a(n):
40. Which of the following is an outcome-based goal?
41. Which of the following is an activity-based goal?
42. Kara's MBA class has to work in groups for a semester-long project. Her
group met for the first time this week, working out questions of what project
focus the group should take, which group members have what skills, and how
much time will be required. Kara's group is in the _____ stage of team
development.
43. Kara's MBA class had to work in groups for a semester-long project
involving some aspects of organizational culture. Her group gave their first
presentation tonight. Everyone was tense, checking that the other group
members were doing their assigned roles, not leaving early, or saying the wrong
thing. The major shared goal was that the group "be nice" to each other during
the presentation. Kara's group is in the _____ stage of team development.
44. Which of the following is a cooperative team reward?
45. Which of the following is a competitive team reward?
46. Which of the following should a leader consider to determine the
appropriateness of competitive vs. cooperative rewards when matching rewards
to contribution?
47. Randy's race car was repeatedly having mechanical failures. His team had
worked with the car for months, fine-tuning the engine and upgrading all faulty
components, but it still continued to develop snags. Two weeks before a big race,
the owner suggested starting with a new car. The team, to a man, promised to fix
the old car and failed, as it went out in the second lap. This incident illustrates
the group dynamic of:
48. Which of the following is the Ringelmann experiment that identified the
social loafing tendency?
49. What is the best strategy to address social loafing?
50. Judy, a team coaching expert, worked with a group of attorneys in an
urban office. She administered the Myers-Briggs Type Indicator (MBTI) to the
entire staff. She subsequently facilitated discussions around such topics as
communication misunderstandings, decision making, and conflict resolution.
Judy conducted which of the following team interventions?
51. Gary, the project leader of a team of software engineers, wanted to
improve team performance. He gave each team member a checklist to complete
about the project they just finished. Each team member answered these
questions: "What do you think were the failures of the project? If there were
failures, how can we avoid them? What are the areas that were good and what
are the areas that can improve?" What kind of team intervention did Gary
conduct?
52. _____ is a common phrase in a team that is known for creativity.
53. ATMs and open grills were conceived through which method for
generating creative thought?
54. Is virtual team management different from traditional team management?
