I am the lead barista at a local coffee shop managing four staff. I assign tasks each work
shift and check back regularly to see that work has been done. I do not spend much time
talking with my staff about things other than getting the job done. My behavior would
plot on the Blake & Mouton Leadership Grid at what point?
a. Moderately high task; moderately low relationship
b. Very low task; very high relationship
c. Very high task; very high relationship
d. Moderately low task; moderately high relationship
e. Very high task; very low relationship
His perspective has strong altruistic ethical overtones and was discussed in the servant
leadership chapter.
a. Heifetz
b. Burns
c. Greenleaf
d. Mathews
Jocelyn is struggling to grasp the process of a new job you have given her. She states
she understands the outcome of the project, but not how to start the project. She looks
miserable and uninterested in trying to start the project. Which alternative represents the
most effective leadership style you should use with Jocelyn?