MAN 93930

Carl recently participated in a selection test for a position at Northern Aeronautics. The test measured Carl’s finger dexterity and reaction time, so it was most likely a(n) ________ test.
A) motor ability
B) personality
C) cognitive
D) interest

A series of job-relevant questions with predetermined answers that interviewers ask of all applicants for a job is known as a ________.
A) nondirective situational interview
B) structured behavioral interview
C) nondirective behavioral interview
D) structured situational interview

Which term refers to exporting jobs to lower-cost locations abroad?
A) freelancing
B) offshoring
C) rightsizing
D) warehousing

Which of the following shows the relationship between the value of the job and the average pay for this job?
A) benchmark
B) pay grade
C) scatter plot
D) wage curve

When developing a structured situational interview, the first step in the process is ________.
A) rating the job’s main duties
B) creating interview questions
C) analyzing the job
D) creating benchmark answers

Employers dealing with an unfair labor practice strike can use all of the following responses EXCEPT ________.
A) shutting down the affected area until the strike ends
B) continuing operations with supervisors filling in
C) hiring temporary replacement workers
D) hiring permanent replacement workers

Peer appraisals have been shown to result in a ________.
A) reduction of social loafing
B) reduction of group cohesion
C) decrease in task motivation
D) decrease in group satisfaction

According to the Americans with Disabilities Act, which of the following would NOT be considered a disability?
A) cosmetic disfigurement
B) anatomical loss
C) pyromania
D) physiological disorder

In most cases, the majority of the members on a job evaluation committee are ________.
A) managers
B) employees
C) HR specialists
D) union representatives

How many members serve on the Equal Employment Opportunity Commission?
A) 3
B) 5
C) 9
D) 10

James, an HR manager, is currently identifying the specific knowledge and skills required for a telemarketing position at Newman Enterprises. James is most likely involved in which of the following?
A) task analysis
B) program evaluation
C) employee development
D) screening

Marie Boyd has been hired by Barnum Hotels to manage staffing for the regional hotel chain. Barnum intends to open two new hotels within the next three years and will have many job positions to fill. Historically, employee turnover is high at Barnum as employees remain with the company for one or two years before quitting. Marie realizes that Barnum needs to make significant changes in its personnel strategy in order to meet the company’s goals for the future and improve employee retention rates.
All of the following questions are relevant to Marie’s decision to fill top positions at the new hotels with internal candidates EXCEPT:
A) What are the key managerial positions that are available at the new hotels?
B) What percentage of employers in the service industry use succession planning?
C) What skills, education, and training have been provided to potential candidates?
D) What is the designated procedure for assessing and selecting potential candidates?

________ is the process of legally terminating a union’s right to represent employees.
A) Union salting
B) Featherbedding
C) Decertification
D) Collective bargaining

Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called ________.
A) human resource management
B) performance enhancement
C) management development
D) talent management

Investigating employee complaints of alleged violation standards is considered the highest priority for OSHA.

In most cases, a PEO shares liability with its clients, which encourages the PEO to ensure that its clients comply with COBRA, Title VII, and OSHA.

Which of the following is an aspect of the OSHA Sharp program?
A) free tools for attracting more job applicants
B) legal advice for all business aspects
C) certification process that employers have commendable levels of safety awareness
D) Employers receive visits from inspectors after every workers’ compensation claim is filed.

In January 2009, Walmart acquired a controlling interest in Chile’s leading food retailer. Since then, Walmart has opened the first environmentally friendly supermarket in Chile that uses energy efficient technology throughout the store. Walmart is planning to open additional stores in Chile over the next seven years. Walmart’s top executives are considering the idea of transferring U.S. managers to Chile to oversee the construction and establishment of the new stores.
Which of the following, if true, best supports the argument of using expatriates to establish the new Walmart stores in Chile?
A) Local candidates with the necessary managerial experience are difficult to find in Chile.
B) Walmart uses an online recruiting system to facilitate human resources activities.
C) The State Department has issued travel alerts for Americans traveling in Chile.
D) Walmart wants to develop good relationships with the local community.

Which of the following is an advantage of using a nondirective format when interviewing job candidates?
A) allows candidates to ask questions
B) uses a manager’s time more effectively
C) pursues points of interest as they develop
D) scores and compares candidates with consistency

Which of the following is NOT an employer cost associated with granting leave to employees under the Family and Medical Leave Act?
A) paying temporary workers
B) recruiting replacement workers
C) paying employee for time not worked
D) compensating for lower productivity of new workers

According to research, which of the following is an increasing cause of motor vehicle crashes that contribute to 24% of motor vehicle crashes per year?
A) alcohol abuse
B) hazardous roads
C) cell phone usage
D) improper driver training

If a person scores a 78 on a test on one day and scores a 79 when retested on another day, you would most likely conclude that this test is ________.
A) valid
B) invalid
C) reliable
D) unreliable

Which of the following questions would LEAST likely be answered by the use of workforce analytics software?
A) Which departments need improvement?
B) What hiring policies are standard in the industry?
C) How many workers will the firm need in five years?
D) Why do employees choose to leave the organization?

Which of the following human resource management specialties calls for collecting data to write job descriptions?
A) job analyst
B) job training specialist
C) compensation manager
D) EEO coordinator

The application requirements for Western Airlines pilot positions require candidates to have logged at least 200 hours piloting an aircraft within the previous 36 months. In addition, applicants must have 2,500 hours of experience in the air with at least 1,000 hours as the commanding pilot of a commercial airplane. A four-year college degree is also required. Jeff Sanchez, who is Hispanic, applied for a position as a pilot and was rejected because he has a degree from a 2-year college and only 2,000 hours of flight experience. Jeff is suing Western Airlines for discriminatory hiring practices.
Which of the following, if true, best supports Western Airlines’ defense?
A) At Western Airlines, turnover is high among minority employees working as pilots and flight attendants.
B) Recent experiences with college recruiting have led Western Airlines to increase the percentage of its minority pilots.
C) The total number of hours spent flying a commercial airline is a valid predictor of performance for most Western Airlines pilots.
D) Western Airlines bases its selection tests and hiring practices on industry guidelines for commercial pilots.

Which of the following factors plays the greatest role in determining the best medium for a job advertisement?
A) skills needed for the job
B) job compensation and salary
C) time allowed to fill the position
D) graphics used in the advertisement

Rita was terminated from her position as an accounts manager with Carson Financial, Inc. On her last day at work, Rita received a check for $3,500. Which of the following did Rita most likely receive from Carson Financial?
A) merit pay
B) annual bonus
C) severance pay
D) performance pay

Which of the following terms refers to a group of interviewers working together to question and rate one applicant?
A) serial interview
B) board interview
C) sequential interview
D) mass interview

Which form of on-the-job training usually involves having a learner study under the tutelage of a master craftsperson?
A) programmed learning
B) mentoring
C) apprenticeship training
D) coaching

When a company rewards employees who behave ethically using the firm’s incentive plan and appraisal system, they are ________ to encourage ethical behavior.
A) providing physical support
B) organizing ceremonies
C) clarifying expectations
D) using symbols

Under the Fair Labor Standards Act, which of the following would NOT be included in overtime pay computations?
A) bonus for new hires
B) Christmas bonus
C) efficiency bonus
D) union contract bonus

Which organizational development application involves methods like performance appraisals, reward systems, and diversity programs?
A) human process
B) strategic applications
C) technostructural
D) human resource management