Paola Garcia
10/12/17
MAN3025
Writing Log 7
This weeks module was focused on the individual, group, and organizational
behavioral aspects. According to the video lectures, to focus on organizational behavior
you must first look at it individually. For instance it has to do with attitudes, personalities,
perceptions, learning styles, and motivation of a single person. Then it moves onto group
behaviors that add on different roles, team building, leadership, and conflict. Lastly,
organizational behavior takes all that into consideration to add on structure, culture, and
HR policies.
Attitudes play a huge role in organizations because of their complexity. There
three main components that make up it, cognitive (mind), affective (heart), and
behavioral (action) components. Organizations closely look into job related attitudes of
their employees such as job satisfaction, job involvement, organizational commitment,
and employee engagement. An example I’ve personally seen of a job related attitude that
an employee has had before is from working in the restaurant business. It can get a little
stressful at times, that’s why it is extremely important to be able to communicate with
your fellow associates but a conflict I have witnessed is when a server is waiting for a
certain food item that has not appeared at the window and the cook is trying to work on
getting it out as fast as they can but sometimes I have seen the cooks get angry with the
servers and vice versa causing a whole attitude flip for both employees involved and that
one conflict can change the whole mood for the kitchen staff. Unfortunately that is
something I have witnessed on multiple occasions and wish that it could be something we
worked on a little better.
Personality is also a factor in behavioral attitudes. A person’s personality is
strongly affected by their emotions. There is a contemporary view to emotional
intelligence that include self awareness which is being aware of what you’re feeling, self