Writing are search | Course Paper

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NATIONAL ECONOMICS UNIVERSITY

FACULTY OF FOREIGN LANGUAGES

THE CAUSES OF THE PUBLIC SPEAKING ANXIETY OF THE

SECOND – YEAR BUSINESS ENGLISH STUDENTS AT NEU AND

SUGGESTION METHODS TO OVERCOME IT.

Members: Phạm Thiên Hảo

Đinh Phương Linh

Đinh Thị Ly

Trần Thị Hạnh

Class: Writing 4

Hanoi, 2020.

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NATIONAL ECONOMICS UNIVERSITY

FACULTY OF FOREIGN LANGUAGES

THE CAUSES OF THE PUBLIC SPEAKING ANXIETY OF THE

SECOND – YEAR BUSINESS ENGLISH STUDENTS AT NEU AND

SUGGESTION METHODS TO OVERCOME IT.

Members: Phạm Thiên Hảo (phamthienhao0610@gmail.com)

Đinh Phương Linh (linhphuong6104@gmail.com)

Đinh Thị Ly (niniluvanh@gmail.com)

Trần Thị Hạnh (hanhtran3002@gmail.com)

Class: Writing 4

Instructor: Le Thuy Linh

Hanoi, 2020.

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TABLE OF CONTENTS

ABSTRACT ……………………………………………………………………………………………………………………… 5

CHAPTER I: INTRODUCTION ………………………………………………………………………………………. 6

CHAPTER 2: LITERATURE REVIEW ……………………………………………………………………………. 8

CHAPTER 3: RESEARCH DESCRIPTION ……………………………………………………………………. 18

CHAPTER 4: FINDING AND DISCUSSION……………………………………………………….…………. 19

REFERENCE ………………………………………………………………………………………………………………….. 26

APPENDIX ……………………………………………………………………………………………………………………… 32

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ABSTRACT

Glossophobia or the fear of public speaking is one of the forms of social behavior.

Anxiety may cause students’ s underachievement at work or at school and even speaking

avoidance in classroom settings. The main objective of this research is to investigate the

factors contributing public speaking anxiety (PSA) among Business English second-year

students of National Economics University is being investigated in the current study. A

questionnaire was adopted from Personal Report of Public Speaking Anxiety (PRPSA)

made by McCroskey (1970; 1992) as the research instrument in order to measure the

level of students‘ s anxiety when they give a speech or presentation. The 65 participant

Business English second year students were randomly selected using the convenience

sampling method. The result showed that the factors contributing to public speaking

anxiety, both were significantly varied. The majority of students get anxious as they were

afraid of standing in front of large groups. Additionally, the findings revealed that poor or

insufficient preparation and dissatisfaction of students with their own abilities are also the

leading cause of increasing speech anxiety. These factors have negatively affected

Business English second year student’s public speaking skills which were clearly seen in

the findings of the questionnaire.

Keywords: anxiety, fear, public speaking, factors

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CHAPTER I: INTRODUCTION

Public speaking fear, also known as glossophobia or speech anxiety, is the most

common and large-affected anxieties, with the effect on 75% percent of the world

population. This phobia is a general issue that university students have difficulty in,

especially second-year Business English students at National Economics University, who

have to use the second language to deliver their speech most of their time during almost

in–class periods. Numerous students get trouble with raising their voice during classes

because of this common fear, results in their long-lacking confidence as well as their

study motivation. Besides, public speaking is an essential part of human life. The good

public speaking skill has a great influence on college student’s career development as

well as their study results at school, help building relationships, resolve conflict, or even

gain the upper hand in negotiations. Therefore, the reason behind public speaking fear

should be analyzed to help Business English students have a further comprehension of

this phobia and decrease the consequences it brings back. This paper will focus on the

causing factors of this public speaking anxiety.

1. Rationale of the research

In professional’s worldwide, good public speaking skills are essential since it is the

depiction of their profession. According to Rudolph F. Verderber, Deanna D. Sellnow,.

Kathleen S. Verderber said in the book The challenge of effective speaking: “public

speaking, a sustained formal presentation by a speaker to an audience, is simply one form

of human communication. So learning to be an effective public speaker will help you to

be more effective in other communication settings as well”.

To university students, good public speaking is an important skill to get the

achievement when they’re still studying at school as well as their future career. It helps

students to get good marks, makes them feel confident and become more active. Effective

public speaking skills is very useful for career advancement, as they indicate valuable

qualities for the job market creativity such as critical thinking skills, leadership abilities

and professionalism. Speaking at events and conferences is a good way of building

credibility. The more well-known the event the better, as students can add these speaking

achievements to their resume.

Public speaking fear is a general issue that university students get into trouble with,

especially second-year Business English students – who have to raise their voice among

numerous people during almost periods. They feel scared when making a presentation in

front of their classmates, even when the teacher calls their name to stand up and answer

the question given They often forget what they want to say, act strangely on the stage or

sometimes can not say anything. This leads to the tendency of avoiding speaking in

public.

2. Purpose of the research

The research aims at providing different ways of overcoming the fear of public

speaking related to the Business English majors at NEU. Public speaking ability is one of

the most essential skills for students not only during the time of their study but also in

their long-term career. However, many students and schools do not pay much attention to

this skill. Hence, there is a significant part of students who have not realized the

importance of speaking skills. This has caused a lot of difficulties for their results and