Healthcare employees are expected to be effective written and oral
communicators. In order to write effectively in a professional environment in
a way that is understandable and well-received, you must follow the 3-x-3
writing process.
Planning Business Messages
Answer the following questions.
1. Business writing should be purposeful, economical, and _____________________.
(Select only one)
☒ audience-oriented
☐ creative
☐ formal
☐ lengthy
2. Which of the following identifies the three phases of the writing process?
(Select only one)
☐ Analyzing the audience, adapting to the audience, and selecting a communication channel
☐ Identifying the purpose, writing economically, and orienting the audience
☐ Informing, persuading, and entertaining
☒ Prewriting, drafting, and revising
3. How does the 3-x-3 writing process help people avoid wasting time when creating messages?
The 3-x-3 writing process help people create messages in less time because it is
very simple and straightforward and easy to follow so that anyone could use it to
compose a written material.
4. Phase 2 of the 3-x-3 writing process involves analyzing your purpose, anticipating your
audience, and adapting your message to the audience.