Warehousing in inventory management 4
• reverse logistics – Return of goods and exit strategy in the event of downscaling or shutting down
operations
• disposal of obsolete and damaged goods.
Procedures
The procedures’ document defines step by step how the activities in the warehouse should be carried
out and clearly defines the processes to be adopted. These can be adopted as ‘best practice’.
The procedures provide visibility of the operations for managers and donors.
However, in creating such procedures, care must be taken to avoid constraining the use of local
initiative which might be required to deal with local conditions. Procedures should be considered as
streamlining the business processes and providing checks and balances. They provide guidance to
warehouse managers and must have some level of flexibility to cater to unique situations. This can be
achieved by limiting the level of detail that the procedures document defines, allowing more flexibility
and/or by arranging ‘dispensations’ to allow departure from the procedures in order to optimise local
performance, especially in emergencies.
The procedures will normally provide the step by step guidance on how to manage each aspect of
warehousing and may cover:
• receiving and issuing of supplies;
• quality control or verification;
• storage of goods;
• how to control stock movement (stock control);
• documentation flow;
• how to detect and deal with stock losses;