UNIT 2
VOCABULARY
Ex1
A: The director is interviewing candidates for some new management positions.
B: I know. We’ll need to organise an induction programme for when they start.
A: Yes. And that reminds me, there are a few mentees interested in doing mentorship
programmes.
B: I’m not sure if we have enough mentors this year – everyone is very busy. They might need to
do online courses instead, or perhaps a combination of face-to-face and online training.
A: That’s right. A blended learning programme might be the best delivery method, with a mix of
specific job–related training, depending on the department, combined with skills courses for long-
term career development.
B: Sounds good. Let’s see how many of these skills courses we can do in-house.
EX2
Noun(s)
Verb
Adjective
analysis
analyse
analytical
competency
–
competent
development
develop
developed
intelligence
–
intelligent
learner (person) / learning (process)
learn
learned / learning
mentor (person)
mentee (person) /
mentoring (process)
mentor
–
motivation
motivate
motivated / motivating
trainer (person) / trainee (person) /
training (process)
Correct answer: train
trained
train
EX3
Why learn?
Motivation is an essential part of learning. Without it, we wouldn’t learn anything.
When we design training or development programmes, we generally begin with a needs analysis. This is
because we have to know what level of understanding employees already have of a particular job or
skill.
In Human Resources, we often talk about people’s competencies, which are the specific skills they need
to do a particular job. In order for these to keep developing, an organisation should offer staff
practical training courses that are job- or task-oriented with short-term goals. However, long-term
development programmes should develop a wider skills set, such as communication skills
and emotional intelligence. Companies nowadays use a combination of these types of programmes.
It’s also very important for the HR department of an organisation to be able to evaluate how effective
the training is.
One way of doing this is benchmarking, which is using a company’s good performance as a standard by
which to judge the performance of other companies of the same type or in the same sector. Finally, I
