CHAPTER FIVE
Martin & Nakayama, 2021
Verbal Communication
VERBAL ISSUES IN INTERCULTURAL
COMMUNICATION
•STUDY OBJECTIVES After reading this chapter, you should be able to:
1.Describe the relationship between language and perception.
2.Discuss the role that language plays within different cultures.
3.Describe ways that people deal with language and communication style differences.
4.Explain how language is related to power.
5.Discuss multilingualism and the process of moving between languages.
6.Discuss the complexities of language policies.
LANGUAGE
•Central element of intercultural communication
•We live in a diverse country: experts estimate that 800 languages are spoken
by New York City alone
