VERABRADLEYIN2014:WILLTHECOMPANY’sSTRATEGYREVERSEITS
DOWNWARDTREND
Introduction
VeraBradleywasfoundedbytwofriends,BarbaraBradleyBaekgaardandPatriciaR.Miller,in
1982.Itoperatesinthewomen’sluxuryhandbagandaccessoriesindustry(2.1).It’scolorfuland
distinctivedesignedproductsareofferedprimarilyforwomen.Twosegmentsthroughwhich
thiscompanygeneratesrevenue,aredirectandindirect.DirectchannelsincludeInternet,
fullpriceretailstoresandfactoryoutletstores.Indirectchannelsincludedepartmentstoreand
specialityretailchannels.TheissueVeraBradleywashavingisthatits’traditionalpatternsand
productswereunabletoattractnewcustomersandoveralltrafficwasdecreasing.Themainissue
thatrequiresattention,isitsdecliningdemandforitstraditionalproductoffering.
Analysis
OneofthemainissuesofVeraBradleyisthatit`straditionalproductofferingisnotattracting
enoughnewcustomerstothebrand(7.2.6).Severalfactorsthatarecontributingtothisissue
involvethenatureoftheindustryitisinvolvedin.Competitionisintense.Bigplayersinvolve
LouisVuitton,Gucci,Prada,MichaelKors,Coach,KateSpadeandmanymore(3.5).These
brandsalreadyhaveaverystrongbrandimageandloyalcustomerbase.VeraBradley`scurrent
strategyistofollowthestrategiesofotherplayersinthemarkettomaintainitsbusiness(6).
Sincethecompetitionisintense,simplycopyingotherswillnotbeenoughtoattainmindshareof
consumers.VeraBradleyisfailingtoinnovateanddifferentiatetheirproductline.Itissimply
notcateringtoitscustomers`needs.
Asaresult,assetturnoverratioofVeraBradleydeclinedby.56%from20132014(9).Net
revenueofVeraBradleyalsodeclinedyeartoyearsince2010(9).Ontheotherhand,netincome
wasincreasingtill2013,howeverthefollowingyear,itdeclinedby15%(9).Grossprofit
marginofVeraBradleyremainedunstablefrom2010through2014.Itincreasedby5.45%over
thecourseof5years,butithasthelowestgrossprofitmarginamongallitscompetitors(9).
Overall,thebrandishavingdifficultystandingoutfromthecrowdandunabletogenerate
consumerattraction.
Anotherfactorthatiscontributingtothisissueisthatduringeconomicdownturn,many
consumershavelessdisposableincome(1.2.2).Duringthistime,theyoptinforsubstitutessuch
asnonluxury,counterfeitoraffordableluxuryproducts(3.4),takingsalesawayfromVera
Bradley.
Moreover,VeraBradleyhasadilutedimageofitsbrand.Ithasaverywidearrayofproduct
linesthatdonotsufficientlymeetthecustomer’s’needs(7.2.4).Someofitsproductlinesinclude
luggage,purses,wallets,cellphoneandcomputercovers,jewelery,lunchsacks,bags,scarves,
beachaccessories,andbabyclothing(6).Outofalltheseproducts,babyclothingseemsquite
irrelevantfortheindustryVeraBradleyiscompetingin.Thistakesawaythefocusofthebrand,
makingthebrandimagediluted.
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