Chapter 6 Critical Thinking
1. In this digital age of rapid communication, how can you justify the time it
takes to stop and revise a message?
Communication is key. Without proofreading your work and conveying the
wrong message could be disastrous causing deals and relationships to turn bad for
no other reason. Even if the incorrect tone is conveyed in a negative light could
mean severe consequences. Always proofread your writings.
2. Assume you have started a new job in which you respond to customers by
using boilerplate (previously constructed) paragraphs. Some of them contain
