INTRODUCTION
Along with the general trend of social development, international integration and outreach is
indispensable for each country, leading to the appearance of many foreign banks in Vietnam
and HSBC is one of the most outstanding foreign bank. HSBC is a multinational financial group
operating mainly in the field of finance – banking, appears in many countries around the world,
HSBC has achieved many successes thanks to the operational orientation set by the bank from
the beginning: Global Bank – well-informed about the labor market. Since its inception, HSBC
has started to expand the branch network, diversifying the services offered to customers, not
only in the banking sector, trade finance is also an area that banks focus on and consider as a
strong point. This helps HSBC become the largest financial group in Asia. It is very first
Vietnamese’s office launched in Sai Gon in 1970. After nearly 40 years, On January 1, 2009, a
one-member responsible bank, HSBC Vietnam, was established. This is the first foreign bank
to have subsidiary banks in Vietnam as well as the first bank with one hundred percent foreign
capital to open a system including transaction offices and branches in Vietnam. (Anh Nguyễn,
2020).
I. HSBC VIETNAM’S STRUCTURE
1. HSBC Vietnam’s General Information
HSBC Holdings plc is well known to everyone as one of the biggest banking and financial
service providers in the global economy. With headquarters in London. HSBC Group has
around 3,900 offices in 65 countries and territories across Africa, Asia, Oceania, Europe, North
America, and South America, and around 38 million customers. Therefore, HSBC positions its
brand through the message “Global Bank understands locality”.
According to the annual report of HSBC VN in 2019, the total worth of the company’s assets
was found to be an estimated 125.167 trillion VND as of 31 December 2010, up to 24.3%
compared to 2018. HSBC‘s network is connected by the use of technology and the internet by
which the company is able to provide good ranges of retail banking, commercial banking,
corporate banking to investment banking, private banking and global banking.
In 1970, The first office was opened by HSBC in Saigon (now Ho Chi Minh City). August
1995, City branch. Ho Chi Minh is authorized to operate and provide a wide range of banking
and financial services. A brand in Hanoi was opened and a Representative office was
established by HSBC in Can Tho in 2005.
Simultaneously, HSBC purchased a 10% stake in the Vietnam Technological and Commercial
Joint Stock Bank (Techcombank), well known as one of the largest joint stock commercial
banks in Vietnam in terms of capital. HSBC bought an additional 5% stake in Techcombank
in July 2007. HSBC completed a growth in its stake in Techcombank in September 2008 from
15% to 20%, becoming the first foreign bank in Vietnam to own a 20% stake in a local bank.