She needs to develop empathy and care characteristic in her personality as an emotional intelligence
personality trait is completely missing in her personality. She is outright blunt and that cannot be
called as assertiveness that assists employees to resolve their issues. She has a little amount of
empathy in her personality but she discriminates between employees and defined the needs of her
prejudiced thinking. Turning down the request of an employee to not have parental leave, or passing
personal remarks to employees when he approached to choose a software for working, reveals that
these requests can be handled properly and a more polite way should have been practiced. Without
emotional intelligence, a person cannot manage the expectations of workers and reduce work
complexities. Brittney may not be able to lead the team because she does not practice empathy and
care to manage the needs of others (“Leader traits, motives, and characteristics,” 2019). Her lack of
concerns towards others a question mark on her leadership.
2. Discuss Brittany’s warmth and enthusiasm as a leader. How would you rate her
in this category and why—again be specific in your analysis.
Answer- She does not show the warmth factor in her leadership towards others more often. She has
considered Jeff request because he asked her to grant a leave that was based on five two day pieces
leave. But she did not permit Sid to take leave. She also passed a personal remark to Katie. These
instances suggest that she was not showing the warmth factor in her personality. As far as enthusiasm
is concerned to achieve work objectives, she fairly scores because she wants employees to work more
to achieve targets. As the competition is intense and profit is thin, she wants every employee to work
hard and her willingness to receive assistance from marketing specialists to make a strategic plan for
right merchandise in the company also reveals her enthusiasm to achieve business objectives.
3. Discuss the action by Derek that is needed to improve Brittany’s leadership
effectiveness—give at least 3 examples for Derek to implement with Brittany.
• Explanation- Answer- The action Derek requires to improve Britney leadership skills are
mentioned. he should ask to improve emotional intelligence capacity by improving her listening
ability. He should also suggest Brittney promote more communication and self-disclosure practice to
learn her own strengths and weaknesses from her employees. another action that Derek should take is
to ask Brittney to practice collaborative management practices and consider the suggestions made by
employees to improve organizational efficiencies. These actions can definitely assist Brittney to
improve her leadership.