Sustainability 2017,9, 763 2 of 18
unidimensional construct. In addition, many conceptualizations of GSCI are incomplete, leaving
out the important role of green internal integration in implementing GSCI. This study will define GSCI
systematically and divide it into three dimensions: green internal, customer and supplier integration.
Furthermore, findings from a contingency perspective and a configuration perspective may be
complementary, which is likely to help us interpret the inconsistency in existing literature. To fully
understand GSCI and its performance effect, there is a need to investigate GSCI from both a contingency
and a configuration perspective. In specific, this study aims to examine both how individual
dimensions of GSCI are related to different types of firm performance, as well as how patterns
of GSCI are related to different types of firm performance. It is particularly important to integrate
both perspectives within a single study, in order to determine whether the findings are due to the
relationship between GSCI and firm performance or are an artifact of the data collection and survey
design. To examine these relationships, we collected survey data from manufacturing firms in Shaanxi,
Shandong, Beijing, Guangdong and Jiangsu.
From a contingency perspective, we examine the impacts of three dimensions of GSCI (green
internal, customer and supplier integration) on operational and financial performance. We propose that
green customer and supplier integration moderate the relationship between green internal integration
and firm performance. The findings from a contingency perspective may contribute to both theory
and practice by drawing more nuanced conclusions.
From a configuration perspective, we explore how different dimensions of GSCI work together
to better understand how various GSCI patterns are linked with both operational and financial
performance. This allows us to consider whether GSCI patterns that are either strong or balanced
are more strongly related to specific performance measures, or whether organizations that have
value creation processes that are well involved (strength) across the board (balance) will have better
performance on all dimensions. These questions are important to decision makers because they provide
insights about strategies for implementing GSCI.
The remainder of this study is structured as follows. Section 2defines GSCI and develops
research hypotheses from both a contingency and a configuration perspective. Section 3describes the
research method, and the analysis results are presented in Section 4. Following this, research findings
are discussed in Section 5. Finally, theoretical contributions, managerial implications, and research
limitations are presented in Section 6.
2. Theoretical Foundations and Hypotheses
2.1. Definition and Dimensions of GSCI
Previous research on GSCI has offered numerous definitions characterizing the concept. Although
these studies touch many of the critical elements of GSCI, they are broad in focus. In addition, most fail
to consider the strategic nature of GSCI. Consideration of the dimensionality of GSCI is also important
for understanding the way that the individual dimensions operate, as well as how they function
jointly. Building upon the existing literature on GSCI [
3
–
5
], we conceptualize GSCI as consisting of
the three dimensions of green customer, supplier and internal integration. Thus, GSCI involves both
inter-organizational (green customer and supplier integration) and intra-organizational (green internal
integration) interfaces that integrating flows of products/services, information, capital and decisions,
with the ultimate goal of providing maximum value to multiple stakeholders of the manufacturer.
Green customer and supplier integration are commonly referred to as green external integration.
Green customer integration is defined as the environmental collaboration, information sharing and
jointly environmental problem solving activities with major customers that provide the firm with
rich information and knowledge related to green practices [
3
,
4
]. Green supplier integration involves
environmental collaboration, information sharing and jointly environmental problem solving activities
with major suppliers that provide the firm with core information and resources related to green
practices [
3
,
4
]. In contrast, green internal integration is defined as the degree of interaction and