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The Connection Between Organizational Behavior and Facility Management
Facility management involves the use of various administrative skills to operate the facility
efficiently and effectively. Effective management cannot survive without organization. An
organization is a system of consciously coordinated activities or forces of two or more
persons. The combination of these two areas will drastically improve results.
The terrorist attacks of September 11th have left our nation feeling more vulnerable than
ever. Security has increased in all areas of society including sport arenas. Stadiums now
undergo extra precautions in reference to the nations concern. This situation emphasizes
the inseparability of these two facets of sport. In order to ensure a safe environment for
fans and players facility managers must be organized.
Facility management is structured in a hierarchy. Despite the corporate like format it still
calls for group organization rather than individual organization. The facility director must
appoint an operations manager (this is the second in command much like a chief operating
officer). The operations manager is responsible for all personnel, procedures, and activities
contained in the facility. He must report back to the facility director. If the facility director
chooses an inept operations manager, it will drastically effect the entire organization of the
facility.
This inseparability becomes most apparent for event coordinators who manage individual
events. Regardless of the scope of the position, which varies from job to job, deciding on
an organizational structure is one of the first requirements. The successful completion of
this first step will reduce confusion and increase productivity.
The biggest stage for event managers is coordinating the event. During this stage all
