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HW Chapter 1
Problem 1-1
What are the three elements that require integration to be successful in operations and supply chain
management?
Processes, people, and analytics
*Strategy, processes, and analytics
Strategy, information, and processes
Products, processes, and people
Strategy, products, and processes
Strategy involves the long-range planning to guide the firm through future operations. Processes
actually produce and deliver the goods and services to market. Analytics support good decision
making and allow the firm to judge how well the processes are working. All three must be properly
integrated for success in OSCM.
Problem 1-4
What high-level OSCM position manager is responsible for working with the CEO and company
president to determine the company’s competitive strategy?
*Chief operating officer
Strategy consultant
