Summary from “Research Methods for Business” 7th Edition by Uma Sekaran and Roger Bougie
CHAPTER 3
DEFINING AND REFINING THE PROBLEM
After completing Chapter 3 you should be able to:
1. Identify problem areas that are likely to be studied in organizations.
2. Narrow down a broad problem into a feasible topic for research using preliminary research.
3. Develop a good problem statement.
4. Develop a research proposal.
5. Be aware of the role of the manager in the early stages of the research process.
6. Be aware of the role of ethics in the early stages of the research process.
A. INTRODUCTION
Research typically begins with a problem.
B. THE BROAD PROBLEM AREA
A problem as any situation where a gap exists between an actual and a desired ideal state.
Finding the “right” answer to the “wrong” problem definition will not help. Hence, it should be
recognized that correct problem identification is extremely critical for finding solutions to vexing
issues.
Problems versus symptoms of problems:
