Interpersonal Communication Study Guide
Chapter 1
• Transactional model of communication-elements influence all of the other
elements in the process at the same time.
• Electrically mediated communication- messages that are sent via some
channel’s like the phone, text, internet, email.
• Systems theory-describes the interconnected elements of a system in which a
change in one element affects all of the other elements.
• Channels-pathway through which messages are sent (text message, email,
Facebook, and video conference).
• Context- physical and psychological environment for communication.
• Communication as Interaction- Message exchange that adds feedback and
context.
• Interpersonal communication is concerned with: with the number of people
you communicate with but the quality in which you communicate with them.
• Impersonal communication-occurs when you treat others as objects or
respond to their roles rather than to who they are as a unique person.
• Cues-Filtered-Out-Theory- emotional expression is severely restricted when
