Jonathan Malvar
MANAGING HEALTH AND SAFETY
A QUALITYAPPROACH A British Steel Case Study
1.Explain why the British Steel Engineering Steels (BSES) incorporated health and safety
training as part of their total quality management.
– British Steel Engineering Steels (BSES) used Total Quality Management principles to establish
a training framework to increase the knowledge and skills of Health and Safety.
2.Describe the Training Cycle for health and safety at BSES.
– BSES is an industrial organization has the potential to be hazardous working environment. The
business recognizes that safety attitudes and practices require continuous improvement.
Improving health and safety practices and procedures can eliminates lost work time through
accidents, increases productivity, reduces costs and improves morale. BSES regards the
achievement of the best possible accident prevention record as one of the highest priorities in
running the business.
3. Identify the benefits that the training offered to the company.
– The benefits of training that can offer to the company. It increases the knowledge and skills and
it improves business safety performance. Having a training will lead to a positive change in
organizational culture. Training helps employee to learned and develop new skills.
4. Are there any benefits that this training can offer the customers? If so, what are they? If there
are none, why do you think the training does not offer benefits to customers?
– Yes, The Training benefits that will offer to customers that Individuals share a healthier and
safer working environment.