Starbucks is a Global Company. This company has more than 28,000 stores in 76 countries
and they have more than 5 million costumers each day. The first important thing is how the
Starbucks trying to reach the peoples. They are created a place where peoples can meet
together taking a discussions or an interview. This company’s stores gave a room for the
starting business. Yes it’s possible because Starbucks created comfortable places which places
have Wi-Fi, delicious seasoning offers and also Starbucks use good Baristas whom creating
the Starbucks soul. They advertisements are very good they are using the social media’s like
Facebook, Instagram or the regular media, but the success is not thanking for the
advertisements. The real success is thanks for those persons whom creating the Starbucks
culture. Starbucks has a personal training form which as a big role on this question.
Training: The training not just telling to the employees how they can create a coffee or
other drink this training show for the employees how they have to behave with the costumers
and also how to solve and respond positively in difficult situations. The training 70% of
partner training is based on the job experiences 20 percent of the trainer feedback and
mentorship and the last 10 is basing on the online coaches. Every store has a learning coach
whom paying attention for the new employees and showing them everything what is
important in the workplace. This coach is also looking for the new future Baristas for the
Barista Basics hands-on training program.
The possible problem with the training and how tis training can be more success
without any risk:
So, this training is good but it has a big problem which can create few possible
problems on the future. So, the problem is: The first trainer was trained few persons at the
first time these persons are acquire every important things, but when they are coaching others