Critical summary “How Smart, Connected, Products Are Transforming
Competition”
The article “How, Smart, Connected Products Are Transforming Competition” by Michael E.
Porter and James E. Heppelmann argues that the information technology is revolutionizing
products and forces company to either adapt and change or may lose competitive advantage in
their industry.
I think smart connected products have already reached us (the customer) in all parts of our life
in ways we could not have even imagined 20 years ago. For example, who would have thought
that there will be a little cleaning robot cruising through the house to clean, that cars are able
to keep the safe distance to the car in front by themselves or that we can literally control
