David Lopez (East Rep. Miami)
Maria Diaz (Sales Person 1)
Matthias Dosch (Sales Person 2)
Sandeep Das (Warehouse Supervisor)
Sergey Petrov (Warehouse Employee)
Stephanie Bernard (Billing Clerk)
Jamie Shamblin (Cost Accountant)
What is the name of the business process that is the focus of this assignment?
2) What are the different roles within the GBI company that you are asked to take on in the assignment?
3) What three departments are the employees working in?
4) What is the name/description of Task 1.1?
Create New Customer
5) What event occurs before you process a quotation?
6) What happens after a quotation is accepted by the customer?
7) What three things occur if you have enough bikes in stock?
8) What document has to be created before you receive a payment?
9) Review the graphic that displays the complete process. How many times does “check stock status”
occur in the
process?
10) How many minutes is it estimated that it will take to complete the four tasks associated with “SAP
Part 1 – Customer
and Contact Person Creation Process”?
11) Does the estimate for how many minutes it will take to complete a task include other assignment
related activities
such as answering questions, taking screen clips, taking a quiz, etc.?
Task 1
What is the job title given for David Lopez?
East Rep Miami
2) What are the two types of customer data that are stored about a customer?
Sales Data and Accounting Data
3) What are the three groups (or views) involved in the creation of customer master data?
General Accounting and Sales
4) Is central creation used to create the customer master data or is the responsibility distributed so that
different personnel in different departments are responsible for creating and maintaining the data in
their respective views?
either
5) What is the name of the new customer for which a record is created? Where are they located?
The Bike Zone, Last Name, GBI Number 2144 N Orange Ave Orlando 32804
6) What is the meaning of Company Code US00?
Global Bike Inc.
7) What is the meaning of Sales Organization UE00?
US East
8) What is the meaning of Distribution Channel WH?
Wholesale
9) What is the meaning of Division BI?
Bicycle
10) What is the meaning of Recon. Account (reconciliation account) 110000?
Trade accounts receivable
11) What is the meaning of Delivery Priority 02?
Normal Item
12) What is the meaning of Delivering Plant MI00?
Miami Distribution Center
13) What is the meaning of Incoterms FOB?
Free on Board
What is the job title given for Maria Diaz?
Sales Person 1
2. What does a contact person define?
A specific person to communicate with when dealing with the bike zone
3. What is the meaning of 1 for VIP?
Management
4. What is the meaning of Department 0002?
Purchasing
5. What is the meaning of Function 02?
Head of Purchasing
6. What is the meaning of Call frequency 0002?
