Good Management Qualities: Roaring Dragon Hotel
Executive Summary
This proposal explains a thorough analysis on the good management
qualities of organization. Major issue in the organization was the
conflicts between management and their employees, which can be
solved to get be!er performance and pro”ts. These conflicts occur
between management and employees are due to many reasons like
cultural conflicts, inadequate training, and lack of understanding and
strict management policies. Roaring Dragon Hotel (RDH) was state
owned hotel in southern part of China and guanxi was integral part of
RDH and its business. RDH was facing a strong competition from its
Good Management Qualities: Roaring Dragon Hotel
competitors who had more westernized corporate oriented culture. The
major issues of RDH management responsibilities are understating the
di*erent culture; employees, customers, market trends and e*ectively
executing the good management qualities are addressed in the
proposal. By understanding and adopting to the different cultures is the
new way to develop management skills e*ectively is suggested. This
method eliminates any unwanted miscommunications within the team
and provides a pla-orm to understand the how employee works in
di*erent cultures and thereby increasing the productivity of the
organization.
Introduction: RDH & Guanxi
Roaring Dragon Hotel (RDH) was one of the most prominent and
esteemed three star hotels in the southern part of china in 1960’s. It was
considered as the state owned enterprise (SOE). RDH was famous for its
Guanxi practice. The businesses basically rely on the connections or
relationships of its employees. Guanxi is a relationship that exchange
Hotel management
responsible for
generating profits,
